Online and Remote Learning

Advance your understanding of occupational health and safety (OHS) management and get the tools to develop and apply the right system for your organization. If you're a professional with responsibility for managing OHS, learn about legislative compliance, risk management, hazard recognition and control and due diligence. You'll analyze and discuss precedent-setting case law, scan contemporary systems and thoroughly review the amendments to Bill C-45 that established the crime of OHS Criminal Negligence in the Criminal Code. Apply and interpret federal and provincial occupational health and safety (OHS) legislation. Ensure compliance with industry standards and best practices. Apply the principles and key requirements of an OHS management system. Review Bill C-45 (Section 217.1 of the Criminal Code) and know how to comply with it. Create a safety culture within an organization.

Building on your project management experience, this micro-course will help you develop the skills and competencies you need to establish, lead, and/or work within a Project Management Office (PMO). A PMO provides structure to centralize and standardize project management initiatives so your organization improve its project management maturity and can achieve its goals. You’ll learn about the different types of PMOs, how they create value, and how to select the right type of PMO to best support the unique needs of your organization to be successful. By the end of this learning experience, you’ll know how to create, grow, and sustain a PMO that delivers value to your organization, and how to navigate important risks and challenges. In addition, you’ll gain the ability to assess the maturity of an existing PMO, and how to align the PMO to organizational strategy. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. For more information, please visit: https://learn.utoronto.ca/programs-courses/unique/micro-courses. By the end of this micro course, you'll be able to: Describe what a PMO is and does Assess the appropriate type of PMO for an organization Evaluate the considerations for creating a PMO Assess the maturity level of a PMO Design a PMO to add value to an organization Create a PMO execution plan Competencies developed and assessed in this course include: Assessing the type of PMO needed Writing a PMO business case Building and sustaining a PMO Assessing the maturity of a PMO Aligning the PMO with strategy

This course introduces you to key concepts, strategies, and trends behind the extraordinary rise of ecommerce and its impact on both our professional and personal lives. Today, the “do-or-die” importance of ecommerce to modern-day business success and survival is indisputable. This course combines conceptual learning with case study presentations of real-world online businesses and discussions on ecommerce impacting “breaking news” stories.  A primary outcome of the course is the ability to research, strategize, and develop a preliminary business plan for an online business.   Understand the terminology, key trends, core sales, marketing & infrastructure needs of ecommerce Recognize the technical, strategic and operational demands of starting and running an online business Review the most common online business and sales models and understand how they can be used to create a successful omnichannel online business Develop a start-up strategy for an online business with consideration given to a target market, value proposition, market offering, and financial model Research, conceptualize, and develop a preliminary business plan for an online business 

This course familiarizes you with a range of tactics to grow an online business. You'll learn about audience research, online marketing strategies and web analytics. Discover how to interpret web data so you can drive high-quality traffic to your website through search engine optimization (SEO), digital advertising and engaging user experiences. You’ll understand how to attract, engage and retain customers while familiarizing yourself with widely-used tools in the industry. Class assignments allow you to demonstrate your knowledge by creating a management presentation that includes data analysis and strategic optimizations. Apply key ecommerce/online business tools, including cutting-edge AI platforms. Understand web-based marketing and audience research. Learn how to optimize the digital customer-experience. Get to know website design and effective content creation strategies. Leverage tools to design, manage and optimize an online marketing program

From sitcoms to single-camera comedies and animation, learn how funny can function and thrive on television. Work with an experienced TV comedy writer and a community of like-minded writers in a course that combines lectures and workshops. You'll explore and develop the key elements of good comedy, including character, story, timing and joke punch-ups. Understand how to break down a television episode and create a beat sheet. Gain tools to write a sample episode of existing series, to work in a writers’ room, and to develop an original series.

This course will help you understand the foundations of energy management methods, policies and trends. Find out how energy resources are generated, transmitted and distributed in a modern economy. You'll learn about energy from conventional sources (fossil fuels, hydro-electric and geothermal) and renewable resources (solar, wind and biofuels). You'll also learn how to do a cost-benefit analysis of energy conservation and how to maintain and integrate energy systems in residential and commercial buildings. Assess the efficiency of conventional and renewable energy sources. Estimate the energy uses of residential and commercial buildings. Understand, calculate and benchmark energy bills for residential and commercial buildings and industrial plants. Assess the maintenance and integration requirements of energy systems.

Residential and commercial buildings are among the biggest users of energy. This course teaches you how consumption (and budgets) can be cut through better energy management and conservation systems. You'll learn to conduct energy audits, the use of instrumentation and measurements in buildings, and the organization and implementation of energy management and control strategies in building systems. The course also covers existing legislation and available grants, as well as current energy control and management systems. Assess energy use in buildings. Perform energy audits on residential, commercial and industrial buildings. Compare relevant techniques for reducing energy consumption in buildings. Use Cumulative Sum Control Chart (CUSUM) analysis and other analytical tools in assessing consumption.

Modern buildings and urban communities need energy management systems that are sustainable and effective. Learn how deregulation and energy policies, standards, codes, and best practices (such as ISO and ASHRAE), impact the buildings and their energy systems. Use advanced economic analysis techniques to evaluate alternative financing arrangements for energy management projects. Examine distributed generation and renewable generation technologies, and how these can be integrated into the current electricity system. Learn about commissioning of buildings, and how human behavior can impact the energy management systems. Explore how sustainable development principles and strategies can be used in the energy management of a building, a corporation, and an urban community. Analyze the energy policies of Canada and Ontario. Assess the impact of codes, standards and best practices on the buildings and energy systems. Analyze the implications of ISO 50001, ASHRAE 189.1, and LEED certification requirements on energy management. Perform an economic analysis of alternative financing options for energy management projects. Evaluate distributed generation including renewable generation technologies. Assess the importance of building commissioning and the impact of human behaviour on energy management. Explain the structure of deregulated energy markets and analyze the development of energy procurement contracts. Apply sustainable development principles in the energy management of a building and the development of sustainable energy strategies for a corporation and an urban community.

Digital marketing is no longer a single channel - it's the essential ecosystem where brands are built, customer relationships are developed, and revenue is generated. Mastering digital channels is essential for anyone in marketing, consulting, or business ownership. This course gives you a comprehensive foundation in the strategies, tactics, and creative skills you need to build a powerful digital presence. Through a mix of lectures, case studies, and hands-on exercises, you'll learn how to navigate the ever-evolving landscape of digital marketing. Build a Strong Digital Strategy: Develop a strategic and omnichannel approach to digital marketing that integrates various channels for maximum impact. Learn Key Channels: Gain understanding and experience with critical digital channels, including search engine optimization (SEO), paid search advertising, social media, and email marketing. Create Engaging Content: Learn how to use content marketing to tell your brand's story and attract your target audience. Measure Your Success: Understand how to use web analytics and key performance metrics to track results and optimize your strategy. Optimize User Experience: Explore the fundamentals of website design and user experience (UX).

There’s a thriving digital marketing ecosystem out there—and your organization needs to know how to move through it to create stand-out campaigns to promote products and services. In this course, you’ll get the foundation skills and strategic essentials you need to plan and deliver results in targeted communication, customer engagement, delivery and more. You’ll build your digital experience by applying customer-centric frameworks and implement integrated digital marketing strategies based on purposeful planning, strategic alignment, risk management and a digital measurement plan. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Define and understand the digital marketing ecosystem across platforms, channels, and tactics. Formulate digital marketing strategy with objectives/goals that deliver business value. Explore the business and consumer impacts of digital transformation within the context of marketing. Apply customer-centric frameworks and develop practices to build digital experiences. Develop and maximize Digital Marketing Campaigns/Initiatives and deliver a Digital Measurement Plan. Competencies/skills developed in this micro course include: Strategic Thinking Customer Centricity Marketing Strategy Digital Campaign Briefing and Management Planning and Measuring Digital Marketing