Online and Remote Learning

This course gives you an overview of Enterprise Architecture (EA) and its role in implementing an organization’s strategy.  You'll learn about aligning business and IT and how to use principles, standards, patterns and best practices. Explore the most used EA methodologies, the fundamentals in business, technology and security and the interrelationships between domains. You'll also learn how to measure EA benefits, convey them to key stakeholders and develop architectural and governance skills that follow key frameworks used in the industry (e.g. TOGAF) and use an architectural language (e.g. Archimate). Understand how Enterprise Architecture (EA) helps deliver the organization's vision. Show how EA can influence the overall performance of the organization and affect its competitive advantage. Explain the relationships between business, application, data, technology and security aspects. Advocate good EA practices and appropriate governance. Evaluate the current state of an organization versus its stated vision and goals. Understand the fundamentals about using a disciplined, comprehensive methodology as well as take an agile approach. Explain how an architectural language like Archimate in conjunction with TOGAF. Evaluate the results of an Enterprise Architecture practice.

Organizations use quality management and process excellence to deliver value for customers, generate returns for shareholders and improve workplaces. This course gives you a solid grounding in the ideas and practices of quality management. You'll learn the core ideas that underpin the leading quality and process excellence methodologies and frameworks used today (ISO, TQM, Lean Six Sigma) and how to apply Lean Six Sigma Define, Measure, Analyze, Improve and Control (DMAIC) methodology to business and work situations. Understand how quality relates to business strategy. Measure and define quality in your processes from your customer's perspective. Map and analyze your processes. Understand and identify waste in your processes. Understand and be able to apply fundamental project management and Lean Six Sigma tools to improve processes.

Fantasy and science fiction allow writers and readers to step outside familiar boundaries into imaginary worlds. In this workshop-style course, you'll learn the elements of both genres and get feedback from a community of writers as you craft the first draft of a new short story. You'll explore the foundations of world-building, plot, scene-setting, character development, and dialogue, as well as honing your critiquing skills. You'll also find out more about the business side of writing fantasy and science fiction. Create plot, narrative and characters that use elements of fantasy and Science Fiction. Learn some of the business aspect of fantasy and science fiction writing. Benefit from a critique of your manuscript.

Want to jump-start your writing, sharpen your focus and create commercially viable work? This course explores a range of popular fiction genres - such as mystery, the thriller, horror, romance, science fiction, fantasy and young adult - and introduces you to a community of like-minded writers. You'll learn how to create strong plots, scenes with impact, three-dimensional characters and believable dialogue. You'll also examine the business of writing, including agents, publishers and the US and international markets. Apply concepts of plotting, pacing and characterization. Write the opening chapter of an original work of genre fiction. Produce a 25-word log line that sums up your project. Investigate the genre fiction marketplace.

Pharmaceutical and laboratory operations depend on Good Manufacturing Practice (GMP) and Good Laboratory Practice (GLP). This GMP/GLP course teaches you the regulations and expectations of Health Canada HPFBI GMP/GLP and US FDA GMP/GLP and how they apply to the manufacturing, distribution and importation of pharmaceutical, radiopharmaceutical, biological and veterinary drugs. You'll learn effective Standard Operating Procedure (SOP) writing and GMP auditing and get valuable insight from guest speakers who work within the pharmaceutical industry. Financial assistance may be available to eligible Ontario residents through the Ontario Bridging Participant Assistance Program (OBPAP) provided by the Ministry of Training, Colleges and Universities (MTCU). Please email scs.learnerservices@utoronto.ca for details.   Ability to work in a GMP/GLP-compliant environment. Know the importance of good documentation practices and record-keeping. Understand the purpose and reasoning behind GMP/GLP regulations and their practical application through key quality systems. Understand the Qualyty Assurance-GMP-Quality Control relationship. Acquire essential skills for effective SOP writing and GMP auditing.

Advance your understanding of occupational health and safety (OHS) management and get the tools to develop and apply the right system for your organization. If you're a professional with responsibility for managing OHS, learn about legislative compliance, risk management, hazard recognition and control and due diligence. You'll analyze and discuss precedent-setting case law, scan contemporary systems and thoroughly review the amendments to Bill C-45 that established the crime of OHS Criminal Negligence in the Criminal Code. Apply and interpret federal and provincial occupational health and safety (OHS) legislation. Ensure compliance with industry standards and best practices. Apply the principles and key requirements of an OHS management system. Review Bill C-45 (Section 217.1 of the Criminal Code) and know how to comply with it. Create a safety culture within an organization.

Building on your project management experience, this micro-course will help you develop the skills and competencies you need to establish, lead, and/or work within a Project Management Office (PMO). A PMO provides structure to centralize and standardize project management initiatives so your organization improve its project management maturity and can achieve its goals. You’ll learn about the different types of PMOs, how they create value, and how to select the right type of PMO to best support the unique needs of your organization to be successful. By the end of this learning experience, you’ll know how to create, grow, and sustain a PMO that delivers value to your organization, and how to navigate important risks and challenges. In addition, you’ll gain the ability to assess the maturity of an existing PMO, and how to align the PMO to organizational strategy. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. For more information, please visit: https://learn.utoronto.ca/programs-courses/unique/micro-courses. By the end of this micro course, you'll be able to: Describe what a PMO is and does Assess the appropriate type of PMO for an organization Evaluate the considerations for creating a PMO Assess the maturity level of a PMO Design a PMO to add value to an organization Create a PMO execution plan Competencies developed and assessed in this course include: Assessing the type of PMO needed Writing a PMO business case Building and sustaining a PMO Assessing the maturity of a PMO Aligning the PMO with strategy

This course introduces you to key concepts, strategies, and trends behind the extraordinary rise of ecommerce and its impact on both our professional and personal lives. Today, the “do-or-die” importance of ecommerce to modern-day business success and survival is indisputable. This course combines conceptual learning with case study presentations of real-world online businesses and discussions on ecommerce impacting “breaking news” stories.  A primary outcome of the course is the ability to research, strategize, and develop a preliminary business plan for an online business.   Understand the terminology, key trends, core sales, marketing & infrastructure needs of ecommerce Recognize the technical, strategic and operational demands of starting and running an online business Review the most common online business and sales models and understand how they can be used to create a successful omnichannel online business Develop a start-up strategy for an online business with consideration given to a target market, value proposition, market offering, and financial model Research, conceptualize, and develop a preliminary business plan for an online business 

This course familiarizes you with a range of tactics to grow an online business. You'll learn about audience research, online marketing strategies and web analytics. Discover how to interpret web data so you can drive high-quality traffic to your website through search engine optimization (SEO), digital advertising and engaging user experiences. You’ll understand how to attract, engage and retain customers while familiarizing yourself with widely-used tools in the industry. Class assignments allow you to demonstrate your knowledge by creating a management presentation that includes data analysis and strategic optimizations. Apply key ecommerce/online business tools, including cutting-edge AI platforms. Understand web-based marketing and audience research. Learn how to optimize the digital customer-experience. Get to know website design and effective content creation strategies. Leverage tools to design, manage and optimize an online marketing program

From sitcoms to single-camera comedies and animation, learn how funny can function and thrive on television. Work with an experienced TV comedy writer and a community of like-minded writers in a course that combines lectures and workshops. You'll explore and develop the key elements of good comedy, including character, story, timing and joke punch-ups. Understand how to break down a television episode and create a beat sheet. Gain tools to write a sample episode of existing series, to work in a writers’ room, and to develop an original series.