Online and Remote Learning

This course will give you the knowledge, skills and tools to provide guidance and leadership in a collective bargaining environment. To manage human resources in a unionized environment, you need to understand how both unionized and non-unionized workers are governed. You'll learn about the individual employment relationship; employment, human rights and collective bargaining legislation; the unionization process; the collective agreement; bargaining structures and negotiation; strikes and lockouts; grievances and dispute resolution; and public sector labour relations. Understand how effective employee relations contributes to business goals.Appreciate the function and role of unions in contemporary Canadian society.Understand the collective bargaining model, the role of the collective agreement and typical grievance and arbitration procedures within it.Know how different strategies can affect operational and tactical labour relations.

This course introduces the strategic planning role that human resources professionals play in organizations. You'll learn how to forecast, plan and allocate resources according to strategy. You'll also learn to conduct job analyses, forecast demand for and supply of human resources and institute a succession management program. Other topics include retention, downsizing and restructuring, mergers and acquisitions, outsourcing and human resources program and policy evaluation. The course will also cover quantitative and qualitative concepts, methods, approaches and techniques related to human resources planning. Understand different strategic orientations that executives might choose.Know the environmental factors that influence strategic choice.Predict the demand for and supply of employees.Outline the options and effective techniques for succession management and labour shortages and surpluses.Describe the human resources implications of strategic decisions.Explain how to evaluate human resources practices.

This course shows you how financial and management accounts work. Get the finance and accounting background you need to make well-informed human resources decisions that align closely with your organization. You'll learn about accounting tools, principles and policies, financial ratios, costing, budget preparations, balanced scorecards, ways to assess investment opportunities and more. Understand the foundations of accounting and their relevance to your work. Get tools that help you with your reporting and other financial needs. Know which financial information has the deepest implications for an organization and its strategy. Use financial information to understand and resolve current human resources issues.

This course teaches you how to make better trading and investment decisions through technical analysis. You'll learn about charting patterns, quantitative indicators and risk management techniques and undergo trading or simulation exercises that use real-life examples. You'll apply the techniques you learn using charting tools available on the Internet. If you are pursuing the Certificate in Derivatives Market Strategies administered by the Canadian Securities Institute (CSI), this course will help prepare you to write the Technical Analysis Course Exam. Develop securities-trading strategies through chart construction and pattern recognition.Apply the Dow theory and perform analysis through recognition of trend lines and channels.Determine entry and exit points by using different quantitative indicators.Apply trading tactics and risk management techniques to manage a stock portfolio.

If you have already passed the CFA Level I and Level II exams, you know preparation and confidence are the keys to passing Level III. This course was designed by CFA Charterholder Michael Hlinka to position you for success.    Master the learning outcome statements established by the CFA Institute. Better understand the material relevant to succeeding in the Level III exam. Refine your exam-writing skills. Increase your knowledge of investment options. Improve your portfolio management skills.

If you're in business or a professional in any field, you need good negotiation skills to drive your agenda with peers, customers, senior management and stakeholders. If you're a manager, emerging leader or anyone seeking greater success, this interactive course will teach you how to make offers, counter-offers and agreements to achieve more win-wins. Gain the insight, skill and experience you need to uncover the real interests of the other party, and practical tools and techniques to create more value with less conflict during any negotiation process. Understand the secret to being an effective negotiator, key dynamics in negotiation, and different negotiation styles Understand the negotiation process, how to prepare and manage a 4-step process for effective negotiations Move a “competitive” negotiation to one more focused on mutual interests, how to deal with difficult personalities or situations Use communication “Tools” to build trust and collaboration to maximize negotiation value Develop personal skills and strategies for ensuring effective negotiations with solid outcomes

This online self-study course is your starting point for the Certificate in Translation in order to work as a full or part-time translator. Using modern translation theory, you'll acquire essential tools and develop a strong awareness of the issues that Japanese translators face. You'll learn how to preserve the meaning, style, syntax and tone of the original text, without being literal, and become proficient in analyzing, understanding and correctly translating complex real-world documents. Learn translation in the fields of law, commerce and literature. All course materials are available electronically. You communicate with your instructor electronically and share at least three webinars with the whole class.  Acquire introductory tools for translation. Understand the principles and goals of a high-quality translation. Prepare for upper-level translation courses.

Learn the terminology and principles of accounting and finance in clear, practical terms. Working in a friendly, supportive environment, you'll develop the skills you need to understand financial statements. Once you understand the information in an income statement, balance sheet or cash flow statement, you can analyze your organization's financial performance with confidence. Even if you have no formal accounting training or experience, this course will teach you the language of finance. Read financial statements with confidence and skill. Improve your knowledge of basic accounting terminology and data. Analyze your organization's financial performance.

If you're a manager, entrepreneur or professional who has already seen how strong negotiation skills can advance your career, this course is for you. Picking up where 2072 Be an Effective Negotiator left off, it shows how to achieve more win-wins in internal and external negotiations. This hands-on experiential course will give you the tools and techniques for success in any negotiation, personal or professional. Develop, strengthen and refine your skills to confidently handle ever more challenging negotiations. Recognize and respond to common barriers to negotiation Use “breakthrough strategies” to overcome barriers Identify negotiating power and interests – yours and your counterpart's. Learn how to deal with power-based strategies. Learn how to change adversaries into partners.

If you aspire to success as a manager and leader, you'll need good people-management skills. This micro course gives you those, and the insight you need to understand, manage and affect human performance. You'll see how your role as a manager is to achieve results through others. You'll review human-performance systems and learn how their component parts affect productivity. Learn how to uncover performance problems, determine their causes and improve performance to get the results you want. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Describe the role of a manager. Use a human-performance model to diagnose performance problems. Identify performance gaps. Troubleshoot problems to determine why they occur and how to fix them. Competencies/skills developed in this micro course include: Performance Management Performance Planning Performance Monitoring Problem Solving