Online and Remote Learning

Learn the tools, techniques and skills you need to succeed  in business analysis.  In this course, you'll discover how to define scope, define requirements in user stories, prioritize stakeholder requirements in a backlog and provide the traceability essential to a successful solution delivery. You will learn to play your part in designing solutions using process models and use cases, and specify the applicable data requirements, business rules, and non-functional requirements.  In addition you will deploy the performance demands of the business to your solutions using acceptance and evaluation criteria, and metrics and key performance indicators (KPIs.)  This course will teach you tools and techniques identified in the BABOK® Guide v3 and PMI Professional in Business Analysis (PMI-PBA®) content, allowing you to deliver more value to your organization. Know the practical details involved in using the most important tools and techniques in BABOK® v3 and PMI-PBA content. Share information and expand knowledge through the process of creating diagrams and models collaboratively with other team members and classmates Apply key Business Analysis techniques “from scratch” to  real-life case scenarios to create a business analysis deliverable Showcase your Business Analysis expertise by completing a project that calls for the application of techniques to a real business problem to create a recommendation

This introductory course requires no prior knowledge of Turkish. It will be helpful to travellers, heritage students, lovers of language and business people. Through intensive class participation, you'll learn basic grammar and phonetics. Your instructor will lead role-playing and other exercises to help you learn the basics of conversational Turkish. You'll be able to greet people, request and give information, express simple likes and dislikes and make short statements. You'll also learn about Türkiye's unique culture. Begin to use the correct grammar, syntax and vocabulary in simple everyday situations. Begin to pronounce Turkish clearly and to imitate its harmonious vowel patterns.

This self-study course is for intermediate students who already possess basic skills in Japanese, including solid grammar and the ability to read and write approximately 120 to 150 kanji.  Through a variety of reading and writing activities, you'll learn to read simple Japanese texts, such as Internet or magazine articles, and write your own stories and interpretations. You'll get insight into subjects of particular difficulty for non-native speakers. All course materials are in PDF format and you communicate with your instructor by email. Improve your ability to read Japanese texts. Augment your writing skills. Gain a better understanding of the unique linguistic structures of Japanese.

Combine your love of food and your passion for writing into a deliciously creative talent. Learn the principles of great food writing and the techniques for recipe development – even the skills for interviewing and story pitching – whether your goal is to create newspaper or magazine articles, blog posts, social-media content or a cookbook. From restaurant reviews to trend reports to personal journalism, this class will provide the skills you need to become a successful culinary writer across multiple formats. Leave class with a hunger for new flavours and a sharp set of tools for communicating the pleasures of the table to others Understand the makings of compelling food writing Receive and offer feedback in a workshop setting Develop culinary story ideas Adapt skills for shorter or longer formats Identify the techniques of recipe development Discover your own personal voice and food-writing style

Pronunciation is the key to successful communication in French. Improve your speech, comprehension and pronunciation in this course, which is conducted entirely in French. You'll get personalized exercises that address intonation, rhythm, vowels, consonants, the liaison, the unstable "e" and many other specialized sounds. We'll also identify the differences in sound and rhythm between standard international and standard Québécois French. Improve your command of the complex sounds used in French. Develop a more authentic cadence. Improve the rhythm of your speech. Deepen your comprehension. Be better understood.

Gain a university level understanding of cellular biochemical concepts. You'll learn how proteins are the action molecules of the body, how fat burns in metabolic pathways when you exercise, and how the genetic information stored in your DNA makes you unique.  Proteins and Enzymes: nature of bonds in molecules characteristics of water, the universal solvent, and pH structures and nature of amino acids, building blocks of proteins levels of protein structure and protein 3-dimensional shape nature of enzyme catalyzed reactions, their regulation, inhibition and mechanisms hemoglobin, the oxygen transport protein characteristics of carbohydrates found in nature structures and nature of fatty acids and lipids found in biological membranes structure and functions of membrane proteins: receptors, channels and pumps Metabolism: basic concepts of metabolism and bioenergetics how glucose fuels running via the glycolysis pathway and mitochondrial oxidation building glycogen (polyglucose) reserves following meals how glucose is made during prolonged exercise -how fatty acids serve as fuels in distance running fat catabolism gone awry: diabetes and ketone bodies eicosanoids and the biochemistry of inflammation how fatty acids, phospholipids and cholesterol are made amino acid and nucleotide metabolism Nucleic Acids and Biological Information Flow: structures of the information molecules DNA and RNA DNA replication in cell division DNA Repair and Recombination -RNA synthesis tRNA and mRNA processing genetic code and protein synthesis recombinant DNA technology

If you want to create comics or graphic novels, bring your passion to this practical workshop. Graphic novelist experts will teach you the ropes, introduce you to the marketplace and provide a supportive space in which to develop your ideas. You'll discover a diverse new world of sequential storytelling and a community of like-minded writers. The course supports all genres, including fiction, non-fiction and poetry. Prominent industry guests will give their perspectives and take your questions. Understand the theoretical and practical structure of comics and graphic novels. Use new techniques and skills to turn your ideas into graphic works. Benefit from the advice of professional artists, editors, designers and other industry guests.

Strategic thinking is an essential skill for successful leadership. This course will help you make sense of corporate strategy and create and communicate strategic objectives specific to your business unit. The more you know about your organization's strategy, the more value you can create for clients and other stakeholders. You'll learn how to analyze and assess the competitive environment using PESTEL and SWOT analysis. The course mixes interactive lectures, work on cases and individual assignments on strategy. Confidently use strategic language such as terms typically included in a firm’s “Strategy Package”   Identify key trends impacting an industry sector using PESTEL Analysis and assess the resulting potential for opportunities and threats  Define a Business Model for an organization using the Business Model Canvas technique  Develop Metrics to track the success of strategic initiatives Conduct a SWOT Analysis, Create SMART objectives and action plans

How do you prepare an organization to keep delivering value to customers in increasingly turbulent times? This course digs deeper into topics introduced in 2523 Win with Strategy and provides a fresh perspective and tools to help you turn economic challenges into success. Learn more about the elements that influence strategy, including customer expectations, market opportunity and market forces and how to analyze them using different models.  Identify the way in which an organization's strategy is evolving and what is driving that evolution. Understand the impact of current industry forces on profitability changes. Establish the value of current products and services in the eyes of customers and clients. Avoid wasting needed resources on activities with low strategic potential. Manage change within the context of strategic initiatives.

Lean Six Sigma is a problem solving methodology that businesses use to deliver value for customers, generate higher returns for shareholders and create an engaged workplace for employees. This hands-on course covers the more advanced tools of Lean Six Sigma.  It describes the use of statistical techniques to identify projects more effectively, conduct baseline analysis and managing process improvement and process control. The course also covers techniques  for data collection, and quantifying data measurement system errors, analyzing process variation, statistical hypothesis testing and designing experiments to improve processes. How to collect good quality data Analyse baseline processes and calculate process capability Create and apply statistical hypothesis tests to identify cause and effect Create and apply control charts to monitor and manage processes.