Online and Remote Learning

Learn the tools, techniques and skills you need to succeed  in business analysis.  In this course, you'll discover how to define scope, define requirements in user stories, prioritize stakeholder requirements in a backlog and provide the traceability essential to a successful solution delivery. You will learn to play your part in designing solutions using process models and use cases, and specify the applicable data requirements, business rules, and non-functional requirements.  In addition you will deploy the performance demands of the business to your solutions using acceptance and evaluation criteria, and metrics and key performance indicators (KPIs.)  This course will teach you tools and techniques identified in the BABOK® Guide v3 and PMI Professional in Business Analysis (PMI-PBA®) content, allowing you to deliver more value to your organization. Know the practical details involved in using the most important tools and techniques in BABOK® v3 and PMI-PBA content. Share information and expand knowledge through the process of creating diagrams and models collaboratively with other team members and classmates Apply key Business Analysis techniques “from scratch” to  real-life case scenarios to create a business analysis deliverable Showcase your Business Analysis expertise by completing a project that calls for the application of techniques to a real business problem to create a recommendation

Este curso le ofrece a la comunidad hispano-canadiense la oportunidad de trabajar uno o varios manuscritos (cuento, capítulo de novela), y poner en práctica su creatividad con el objetivo de producir textos de alta calidad. Para participar en este curso es necesario demostrar que se cuenta con experiencia escribiendo--haber cursado Creative Writing in Spanish I, o enviar un manuscrito para aprobación antes de inscribirse: scs.writing@utoronto.ca. Los(as) participantes tendrán la oportunidad de trabajar sus textos dentro de un taller profesional, reafirmando sus conocimientos narrativos y recibiendo críticas constructivas por parte de sus compañeros e instructora.  This workshop offers Hispanic-Canadian writers the opportunity to work on one or more narrative pieces. To participate in this course, you must have completed Creative Writing in Spanish I or submit a manuscript to be evaluated by the instructor prior to enrollment. Improve your writing skills in Spanish. Work on your manuscripts and enhance your narrative skills. Develop critical skills to analyze your writing and that of others.

This self-study course is for intermediate students who already possess basic skills in Japanese, including solid grammar and the ability to read and write approximately 120 to 150 kanji.  Through a variety of reading and writing activities, you'll learn to read simple Japanese texts, such as Internet or magazine articles, and write your own stories and interpretations. You'll get insight into subjects of particular difficulty for non-native speakers. All course materials are in PDF format and you communicate with your instructor by email. Improve your ability to read Japanese texts. Augment your writing skills. Gain a better understanding of the unique linguistic structures of Japanese.

Pronunciation is the key to successful communication in French. Improve your speech, comprehension and pronunciation in this course, which is conducted entirely in French. You'll get personalized exercises that address intonation, rhythm, vowels, consonants, the liaison, the unstable "e" and many other specialized sounds. We'll also identify the differences in sound and rhythm between standard international and standard Québécois French. Improve your command of the complex sounds used in French. Develop a more authentic cadence. Improve the rhythm of your speech. Deepen your comprehension. Be better understood.

Gain a university level understanding of cellular biochemical concepts. You'll learn how proteins are the action molecules of the body, how fat burns in metabolic pathways when you exercise, and how the genetic information stored in your DNA makes you unique.  Proteins and Enzymes: nature of bonds in molecules characteristics of water, the universal solvent, and pH structures and nature of amino acids, building blocks of proteins levels of protein structure and protein 3-dimensional shape nature of enzyme catalyzed reactions, their regulation, inhibition and mechanisms hemoglobin, the oxygen transport protein characteristics of carbohydrates found in nature structures and nature of fatty acids and lipids found in biological membranes structure and functions of membrane proteins: receptors, channels and pumps Metabolism: basic concepts of metabolism and bioenergetics how glucose fuels running via the glycolysis pathway and mitochondrial oxidation building glycogen (polyglucose) reserves following meals how glucose is made during prolonged exercise -how fatty acids serve as fuels in distance running fat catabolism gone awry: diabetes and ketone bodies eicosanoids and the biochemistry of inflammation how fatty acids, phospholipids and cholesterol are made amino acid and nucleotide metabolism Nucleic Acids and Biological Information Flow: structures of the information molecules DNA and RNA DNA replication in cell division DNA Repair and Recombination -RNA synthesis tRNA and mRNA processing genetic code and protein synthesis recombinant DNA technology

If you want to create comics or graphic novels, bring your passion to this practical workshop. Graphic novelist experts will teach you the ropes, introduce you to the marketplace and provide a supportive space in which to develop your ideas. You'll discover a diverse new world of sequential storytelling and a community of like-minded writers. The course supports all genres, including fiction, non-fiction and poetry. Prominent industry guests will give their perspectives and take your questions. Folks who don't draw, but who are interested in creating graphic novels or comics are welcome to attend. Understand the theoretical and practical structure of comics and graphic novels. Use new techniques and skills to turn your ideas into graphic works. Benefit from the advice of professional artists, editors, designers and other industry guests.

Lean Six Sigma is a problem solving methodology that businesses use to deliver value for customers, generate higher returns for shareholders and create an engaged workplace for employees. This hands-on course covers the more advanced tools of Lean Six Sigma.  It describes the use of statistical techniques to identify projects more effectively, conduct baseline analysis and managing process improvement and process control. The course also covers techniques  for data collection, and quantifying data measurement system errors, analyzing process variation, statistical hypothesis testing and designing experiments to improve processes. How to collect good quality data Analyse baseline processes and calculate process capability Create and apply statistical hypothesis tests to identify cause and effect Create and apply control charts to monitor and manage processes.

The course teaches you why business process management (BPM) is so important to organizations and how to use it to understand the strengths and weaknesses of existing business strategies and processes and the links between them. You'll use mapping, basic measurements and critical-thinking approaches and learn other ways to analyze, redesign, improve and document business processes. Assess the strengths and weaknesses of existing business strategies and processes and the links between them. Know why business process management (BPM) is so important to organizations. Use BPM to analyze, redesign, improve and document business processes. Use the Association of Business Process Management Professionals (ABPMP) Common Body of Knowledge v4.0 as a reference for BPM activities.

Most process improvement initiatives fail not because of technical issues but because of the so-called soft issues: organization, structure, culture and human and political aspects. This course gives you a framework to analyze why an initiative fails, learn from the experience and recommend change to key decision-makers. You'll learn about factors that often undermine initiatives, including complexity, lack of consensus for action, social challenges and resistance. Diagnose organizational culture and assess readiness for change. Educate and influence key decision-makers and stakeholders to lead change more effectively. Manage intangible factors that often undermine process improvement projects. Organize and execute a large-scale process improvement project within the service industry and the business process sector. Adapt and sustain business processes for changing environments and client needs.

What is the difference between a historian’s grasp of the events of the past and the imaginative leap the writer must take to recreate it? While the historian must be scrupulously faithful to what is the case, the artist must cultivate a sympathetic imagination for the past. This is all about the sensory details as opposed to the overview—the sights, sounds, smells that make up a lived reality. How do you write convincing dialogue that is neither jarringly contemporary nor self-consciously archaic? How does a writer depart from the historically correct to find a story worth telling? How does a writer create characters that feel like flesh-and-blood, while observing the specificities and constraints of the time in which the story is set? Often what feels most “real” is what has been freely invented, and this course will enable the participants to begin the work of thinking like novelists as they approach history, and to create their own fictional worlds. Understand the unique process of creating historical fiction. Apply these techniques to your own work.