Online and Remote Learning

If you want to achieve greater performance and success in your personal and professional life, this course is for you. You’ll learn how the science, practice and philosophy of mindfulness can reduce stress, enhance emotional intelligence and help you meet your goals. You’ll discover how to use cognitive-based and dialectical-based practices to work with emotions associated with stress, loss and change. You’ll learn practices that incorporate neuroscientific research, competitive advances and trends in athletics, military and executive leadership. Apply mindfulness practices that improve focus, concentration and performance. Use breathing, visualization and other techniques to reduce stress, manage pain and enhance emotional intelligence. Improve your intuition, decision-making and objective reasoning skills. Access “flow states” during performance events and everyday life. Develop greater resilience when dealing with adversity.  

The intent of this learning experience is to help you strengthen your own personal and professional contributions in group settings, to lead and develop stronger teams. You’ll learn how mindfulness can improve interpersonal relations, personal accountability, information sharing, productive conflict, support psychological safety and enhance team performance. You’ll also learn practical mindfulness techniques that can be applied in various team settings. Each live, weekly session will combine theory and experiential learning practices including several discussion points to cultivate a team environment amongst participants. Each week will also have a self-directed learning component that will include posting self-reflective assignments to support your understanding of the course content while creating opportunity to engage in on-going discussions to strengthen relationship building and enhance the course’s team environment. By the end of this course, learners will have an increased understanding on: How mindfulness can improve self-awareness and interpersonal communication to strengthen team relationships. The competencies and environments that contribute to team effectiveness. The top two downfalls of teams and how to overcome them. How to lead groups through a mindful pause and at least one additional mindful practice.

Learn to apply mindfulness practice to reconciliation and conflict resolution. In this two-day course, you’ll learn to recognize and handle the roots of strong emotions in conflict, and communicate effectively at times of difficulty. You’ll explore the four-step framework of “Beginning Anew”, based on the tradition of scholar, Zen Master and Nobel Peace Prize nominee Thich Nhat Hanh. “Beginning Anew” offers a concrete structure that can be applied to a wide spectrum of daily settings, including workplaces, classrooms and the home. Apply mindfulness processes to reconciliation and conflict management. Identify and handle strong emotions. Develop effective communication tools that help navigate conflict. Integrate mindfulness into your interpersonal relationships. Use language and tools for healthy and sustainable reconciliation.

Achieve a certificate in clinical hypnosis by completing this final course in the program. You’ll learn to use hypnosis to heal the inner child. You’ll help clients overcome obstacles through regression and release, releasing the ties that bind them and make healthy life choices. Speedy inductions Future pacing and goal setting Use hypnosis to heal the inner child. Apply regression and release when clients are stuck. Release the ties that bind emeshment clients. Explore chakra balancing and healing. Learn forgiveness and healing techniques Apply in-womb healing to manifest change

Are you driven by a need to better inform the public about the issues that matter to you and your community? This course will help you start or boost your journalism or freelance journalism-writing career. Polish your newspaper, broadcast and magazine writing skills by exploring the essential journalistic tools and techniques required to produce compelling news copy, feature stories and opinion articles in both traditional and independent news outlets. This course also provides a unique opportunity to tap into the expertise and lived experiences of established journalists. As a class, we will collectively assess journalism’s responsibilities in an age of rampant misinformation and AI, and examine its often distorted representation of Black, Indigenous and racialized communities. Learners from this class have had their assignments published in CBC Arts, The Guardian, The Globe and Mail and Vice News.   Work on the fundamentals of writing articles for digital use. Adapt your writing knowledge and skills to a digital context. Use a range of online platforms to tell and promote your stories. Create resonant stories that integrate an online strategy. Build a portfolio of original online material you can share with employers and talent developers.

Human-service organizations need strong leaders to provide the best outcomes for their user groups. If that sounds like you – if you want to start or strengthen your leadership role – this two-day module is for you. You’ll learn how to engage successfully with government and for-profit actors to improve the social impact of your existing services. You’ll learn about key leadership characteristics and qualities, how to influence the culture of an organization and how to develop successful partnerships across multiple sectors. Know what makes a good leader in human services. Initiate and support organizational change. Understand and apply principles of strategic planning. Take a leadership approach with organizational personnel. Partner effectively with human service organizations, government and for-profit actors.

Good managers need to maximize employee performance to achieve their organization’s strategic objectives. In this two-day workshop, you’ll acquire tools and skills you need to get the most out of individual employees and teams. You’ll learn which policies and procedures work, and how to engage your workforce to get the buy-in you need. You’ll learn how to keep your teams focused on improving and adapting. You’ll explore better hiring practices, effective human-resource management techniques and ways to handle interpersonal dynamics. Effectively manage human resources in human service organizations. Develop effective human-resource policies and practices. Align the vision and values of your workforce. Create and support opportunities for professional development and worker learning. Supervise your team more effectively.

Human service providers need to know which programs work best for various user groups. They need tools and skills to assess the impact of their efforts. Over the course of this four-day module, you'll learn about the basic approaches and skills needed to implement program evaluation with rigor, and how human service managers leverage these tools to articulate social impact. You’ll learn to collect and apply the data that contemporary funders and granting foundations want, and how to develop sustainable evidence-based programming.   Develop a structured program evaluation based on different stages of data collection. Assess the social outcomes of your service users. Know which methods to use when analyzing outcomes. Support improved outcomes, organizational development and sustainability. Monetize social goods that your organization creates.

Human service organizations can never stop changing. They must continuously evolve and adapt to meet new environmental demands and user needs. If you’re a change agent in such an organization, this two day module focuses on the knowledge and skills senior managers and practitioners need to engage key stakeholder groups. You’ll learn how to improve outcomes for user groups and support change by developing your own vision, values and skills. You’ll study models of organizational change and ethical issues involved. Develop evidence-based proposals for organizational change. Work effectively within governance structures and processes. Strengthen interpersonal relationships with key stakeholders. Engage workers and clients in the process of change. Create an environment that’s accessible and responsive.

Delivered in condensed format over 17 sessions, this course focuses on the full spectrum of roles and responsibilities of a facilities manager, including leadership and change management, effective communication, negotiation, team work, and conflict resolution. It also covers key business processes, real property assets and technological and knowledge resources. You'll learn how to manage risks and security, ensure business continuity and use technology in ways that are sustainable and smart. Other key topics include budgeting, capital planning, energy management and benchmarking. Successful completion of this course fulfils the requirement for a Certificate in Facilities Management. Acquire and apply fundamental tools for planning, financial and project management, operations and maintenance, and accommodation planning An overview of legal and regulatory issues that affect the built environment Skills for managing multi-disciplinary teams, including communication, negotiation and conflict resolution Manage risks and security and ensure business continuity Effective use of systems for data and information management