Online and Remote Learning

Launch or advance your career in records and information management (RIM) with this foundation course. You’ll learn about the latest technologies, practices and tools used to properly create, store and retrieve records and information. You’ll explore core information management concepts that can be applied across an enterprise to make decision-making and operations more efficient. You’ll learn about national and international standards and important governance and compliance issues. You’ll emerge with a fundamental grasp of RIM terminology and technologies that apply to records in hard-copy and electronic formats. Understand the core concepts of managing electronic and physical records and information. Become familiar with national and international best practices and standards. Learn about RIM methodologies, tools and technologies. Examine freedom of information, privacy protection legislation, security, governance and compliance issues.

Successful organizations need professionals who can actively participate in implementation and operations of strong records and information management programs. This intermediate course takes you deeper into information storage, governance, security and privacy issues. You’ll learn the best ways to classify and retain information. You’ll develop effective risk-assessment policies and procedures. You’ll explore emerging trends in digital preservation, information architecture and Electronic Documents and Records Management (EDRM) systems, across the life cycle management of information. Create functional classification and taxonomies. Adopt and maintain an effective retention schedule. Develop effective risk-assessment policies and procedures. Ensure compliance with relevant local, regional or national legal requirements of RIM practice. Be aware of emerging information management and record-keeping issues.

If you have learned the fundamentals of records & information management, and are familiar with its tools, standards and practices, this advanced course takes you deeper into development of a strategy and roadmap. The course provides insights you need to develop strong records and information management strategies and successfully implement them. Identification of strategic business drivers, developing and presenting a business case and monitoring its performance with metrics will be covered. Identify components of a RIM roadmap and strategy Develop and present a business case for RIM implementation Apply project management, monitoring and performance measurement of a RIM program Identify business process improvement methodologies in RIM programs Describe and apply change management principles in the context of technology changes, digitization and process improvement

Among the foundation stones of Western literature are considered to be Homer’s Iliad about the long siege of Troy, and the Odyssey, the story of one man’s ten-year attempt to return home after Troy. They are oral poems, popularly entertaining tales of heroes, love, conflict and betrayal. Join us as we situate Homer’s two great epics within ancient Greek culture and society, learn Greek mythology, and discover what made these works so widely loved in their day. We'll see how they shaped our sense of literature, both serious and popular today.   Identify the differences between oral narratives and written narratives. Learn about Greek mythology and its influence on western literature and art.                                                                      Contextualize the works within ancient Greek culture and society. Appreciate what made these works so well received in their day. Understand better Homer’s contribution to literature and the novel today.

To succeed in today’s competitive business environment, organizations must not only collect reams of data but glean the most useful insights from this information. In this five-session micro course, you’ll learn to use Python to organize and analyze data and tell compelling stories your customers and stakeholders understand. You’ll plan your own analytics project, using Python to import data, organize it into a data frame and analyze it correctly. You’ll emerge well equipped to apply these methods at work and become a better business storyteller. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Plan an analytics project. Apply basic statistical methods. Import data into Python, organize into a data frame and conduct basic analysis. Tell a compelling story with data. Competencies/skills developed in this micro course include: Python Programming Descriptive Statistics with Python Querying Databases with SQL Data Analytics Data Visualization Business Storytelling with Data

If you already know how to use Python to organize and analyze data, this second-level micro course is for you. You’ll learn to apply data cleansing techniques and inferential statistical methods. You’ll develop a clearer understanding of how predictive models can support more informed business decisions, and create one using the insights you pulled. You’ll explore the fascinating world of data visualization and machine learning and emerge with greater confidence in the stories you tell and the data they’re based on. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Apply data cleansing techniques to your dataframe. Apply inferential statistical methods. Build a basic predictive model and draw insights. Competencies/skills developed in this micro course include: Cleaning Data Exploring Data Predictive Modeling Drawing Inferences from Data Assessing Data Quality Data Privacy Data Security

Are you driven by a need to better inform the public about the issues that matter to you and your community? This course will help you start or boost your journalism or freelance journalism-writing career. Polish your newspaper, broadcast and magazine writing skills by exploring the essential journalistic tools and techniques required to produce compelling news copy, feature stories and opinion articles in both traditional and independent news outlets. This course also provides a unique opportunity to tap into the expertise and lived experiences of established journalists. As a class, we will collectively assess journalism’s responsibilities in an age of rampant misinformation and AI, and examine its often distorted representation of Black, Indigenous and racialized communities. Learners from this class have had their assignments published in CBC Arts, The Guardian, The Globe and Mail and Vice News.   Work on the fundamentals of writing articles for digital use. Adapt your writing knowledge and skills to a digital context. Use a range of online platforms to tell and promote your stories. Create resonant stories that integrate an online strategy. Build a portfolio of original online material you can share with employers and talent developers.

Human-service organizations need strong leaders to provide the best outcomes for their user groups. If that sounds like you – if you want to start or strengthen your leadership role – this two-day module is for you. You’ll learn how to engage successfully with government and for-profit actors to improve the social impact of your existing services. You’ll learn about key leadership characteristics and qualities, how to influence the culture of an organization and how to develop successful partnerships across multiple sectors. Know what makes a good leader in human services. Initiate and support organizational change. Understand and apply principles of strategic planning. Take a leadership approach with organizational personnel. Partner effectively with human service organizations, government and for-profit actors.

Human services leaders need to understand, manage and advance their organization’s financial resources. In this two-day workshop, you’ll learn the full range of funding sources available, including government, nonprofits and social enterprises. You’ll study financial reporting, including financial reports, budgets, audited statements and other critical data. You’ll learn about government procurement, social-impact bonds, social-investment funds and pay-for-performance contracts. You’ll emerge with a foundation of knowledge and skill that could help you launch or sustain programs in your human services organization. Acquire funds from diverse sources. Manage and advance your financial resources. Create budgets that work, and that people understand. Read and interpret financial statements. Know the regulations that apply to your organization.

Good managers need to maximize employee performance to achieve their organization’s strategic objectives. In this two-day workshop, you’ll acquire tools and skills you need to get the most out of individual employees and teams. You’ll learn which policies and procedures work, and how to engage your workforce to get the buy-in you need. You’ll learn how to keep your teams focused on improving and adapting. You’ll explore better hiring practices, effective human-resource management techniques and ways to handle interpersonal dynamics. Effectively manage human resources in human service organizations. Develop effective human-resource policies and practices. Align the vision and values of your workforce. Create and support opportunities for professional development and worker learning. Supervise your team more effectively.