Online and Remote Learning

Successful agile projects depend on high-performing teams. These teams depend on agile leadership that enables strategic decision making, autonomous problem solving, risk taking, and empowering team members to remove obstacles. You will learn how project managers and leaders can adopt a mindset that allows them to thrive in an agile environment and increase awareness of the changes teams encounter in the process. This micro course includes a real-life case study to illustrate agile leadership. You will hone your skills and competencies to position yourself as an agile leader experimenting with the Kanban Method. The Kanban Method, which is different than Scrum, moves work through different stages of its lifecycle to achieve greater business agility. A popular agile approach, the visibility of the ‘Kanban Boards’ can lead to increased efficiency and productivity, greater team collaboration, and reduced waste. A leader fosters these things to enable agile teams to learn faster and make smarter decisions to improve project delivery. While using Kanban and gaining practical skills, the focus of the course is on building agile leadership skills and behaviours. By the end of this micro course, you'll be able to: Practice continuous improvement principles in an organized team environment, through Kanban. Evaluate and apply leadership pillars and associated delivery methods. Describe agile coaching techniques and leadership behaviours in different contexts. Competencies/skills developed in this micro course include: Managing sustainable change Continuous improvement Self-organizing and empowered teams Cross collaboration

Gain a practical overview of Assets-Based Community Development (ABCD). ABCD tells us that our local communities already have the tools and assets essential for building and strengthening our local capacities. With the knowledge, tools, and practices of ABCD, you’ll learn how to better equip your organization to align with and encourage community assets. You’ll create and validate a community assessment report which practises ABCD. Your report will reflect the aspirations, assets, limitations, and solutions within your local community. Offered in collaboration with Wycliffe College. Assess your organization’s capacities for community engagement. Identify and sketch your local community’s self-definition. Learn to engage your local community through stakeholder interviews. Consult research about your local community context. Learn to lead a local community consultation. Complete a local community assessment report.

Modern solar technologies can compete economically with fossil fuels, while posing fewer threats to the environment. In this course, you’ll explore the science of solar radiation and learn how solar power can be converted to electricity. You’ll study active and passive solar-thermal energy systems, their environmental and economic benefits, and systemic costs. You’ll examine the influence of environmental policy and economic factors on the feasibility of solar energy systems and learn how to evaluate applicable technologies in various load-displacement scenarios. Understand the basic characteristics of solar radiation and how it interacts with Earth. Understand and describe the scientific and engineering principles behind photovoltaics, solar thermal technologies (including solar thermal electricity generation), and passive solar building designs. Analyze the role of incentive programs and other government policies in increasing market penetration of solar energy systems. Evaluate applicable technologies in various load displacement scenarios.

Conventional energy sources, such as coal, oil, and natural gas, are finite and are known to impact our climate and environment. In this course, you'll learn about a variety of biomass resources we can use to produce bioenergy, including crops, microorganisms, and waste products. These can decrease greenhouse gas emissions and other air pollutants. You'll learn how biomass resources are converted to energy products, assess their environmental and social impacts, and analyze their current and future role in meeting societal goals.   Describe the historical role and current use of bioenergy globally. Differentiate the potential of various bioenergy feedstocks. Explain the processes by which biomass energy sources are converted to energy products, and how these products might be used. Assess the environmental and social impacts of various biofuels. Analyze the current and future role of bioenergy in meeting societal goals, based on technical and economic barriers.

To get the most out of renewable energy, it’s necessary to understand how energy is generated, stored, traded, transported, and consumed. In this course, you’ll learn all that and more. You’ll explore the political and economic frameworks that govern energy use. You’ll learn how to plan for the mass-adoption of low-carbon technologies and their attendant distribution systems. You’ll examine end uses for renewable energy and consider how they influence the volume and timing aspects of energy consumption and potential disruption.   Understand both traditional and evolving political and economic frameworks within which energy is generated, traded, transported, and consumed. Understand low/zero carbon technologies for existing and future elimination of carbon. Understand and analyse how these low/zero carbon technologies can influence the volume and timing aspects of energy consumption and disruption. Evaluate existing geographical regions’ energy consumption patterns and apply renewable energy systems that can remove carbon generation from the equation.

Renewable energy technologies are critical in our efforts to address climate change, and achieve social development goals. In this course, you’ll investigate the principal types of renewable energy – including solar, wind, tidal, and biofuels – and their place in the global market. Drawing on cases studies from a range of settings, you’ll explore historical and technological challenges, and examine their environmental impacts. You’ll emerge better able to assess the strengths and weaknesses of renewable energy technologies in different contexts, and at different scales. Describe how different renewable energy technologies produce useable energy. Understand the potential contributions of renewable energy technologies to global energy needs. Evaluate the environmental, social, and other benefits of different technologies.  Assess the barriers to use of different technologies, including technological and economic.  Compare the use of renewable energy technologies in different settings, such as the Global South and Global North, and at different scales. 

Customer Experience Management (CXM) is the leading strategy companies harness to grow their market share and transform their customers’ experiences. This course will introduce you to key customer experience (CX) concepts to help you launch a Customer Experience Management (CXM) program. Over 12 weeks, you’ll learn how to plan, design, and manage programs that support brand messaging and drive revenue growth. Through case studies and active learning, this course explores the major building blocks of a successful CXM program including: strategy, customer insights, personas, journey mapping, experience design, and organizational adoption. You’ll emerge with the skills you need to run successful CX programs, and manage interactions throughout the customer lifecycle. Outline the key components and tools of a successful Customer Experience Management (CXM) program. Describe how effective CXM aligns to the pillars of customer growth. Plan, design and manage CXM strategies to support brand messaging and drive revenue growth. Build a CXM roadmap to meet organizational goals. Describe key trends and technologies in CXM and their impact on the pillars of customer growth.

Learn how to translate Japanese into English, whether in the fields of law, commerce or literature. You will learn skills that will help you critically analyze and accurately translate complex documents, preserving the essence and integrity of the written word. This course is offered as self-study. All course materials are provided in PDF format and you communicate with your instructor by email and webinar.    Handle common translations of language structures. Avoid awkward syntax. Translate subtle and nuanced thoughts into written form. Translate complex material.

To work as a Japanese-English translator, you must be able to render complex ideas from the fields of law, commerce and literature. This online course will build your qualifications and skills. You'll learn to critically analyze and accurately translate documents, and get feedback on your written translations. All materials are provided in PDF format and you communicate with your instructor by email and webinar.  Handle common yet difficult translations. Avoid anglicisms and awkward syntax. Translate subtle and nuanced thoughts in written form. Make complex business material accessible.

This Level III online course continues to build your qualifications and skills as a Japanese-English translator. It will increase your skills in critical analysis and accurate translation of complex text. You've already learned to translate legal, commercial and literary concepts. All materials are provided in PDF format and you communicate with your instructor by email and share at least three webinars with the whole class.    Handle common yet difficult translations. Tackle common yet difficult language structures while avoiding anglicisms and awkward syntax. Translate subtle and nuanced thoughts into written form. Make complex business material accessible.