Online and Remote Learning

Look over the shoulder of a Roman emperor and a Vietnamese Zen monk. Revisit the 2nd century A.D. and the 1960s in the US and Vietnam. These are the times of the Antonine plague, the Marcomannic wars, and the Vietnam war. Both  journal-keepers witness close up the darkness of the human heart. Yet, the Stoic philosopher-emperor and the Buddhist monk ("Thay") pen journals that are deeply life-affirming. Marcus and Thay offer us handbooks for living with resilience, purpose and joy.  Examine both journals in the context of their life and time. Discuss journals as a literary form and as a way of self-exploration.  Learn principles of Stoicism, Buddhism and artistic creativity as a way of life. If you wish to do so, keep a journal for the duration of this class and receive optional journaling guidance and prompts weekly.   

This course is for you if you've successfully completed the SCS Korean Level VI or have the equivalent language skills. This course is designed for intermediate-level learners (B1 on the CEFR grid). This course provides additional opportunities for engagement with texts and oral practice at the intermediate level. You will learn more advanced grammar and expressions, and practise them in various situations. You will gain more confidence in speaking, reading and writing. Learn more historical and cultural background that influences Korean people.  Communicate more effectively about topics of a more complicated nature. Compose a formal piece of writing in a professional setting. Develop specialized vocabulary and expressions by studying and practising complex sentences, idioms and useful proverbs.

As the speed of change accelerates, organizations need product managers and owners who can develop and manage products that create value for customers. In fact, project managers, business analysts, and business owners are well-positioned to move into in-demand product manager positions. This micro course will equip you with practical techniques for iterative planning, product development, change management, quality improvement, and on-time delivery using real-life examples and exercises. You’ll work on a case study, develop your own product using an iterative product development approach, learn to work with teams, and emerge with the skills needed to create value, and an awareness of new possibilities for your career. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Describe five key characteristics of the product owner. Apply leadership skills to develop high-performing teams. Perform value analysis and value stream mapping. Formulate a product strategy and roadmap to create value for customers. Design and develop a product using an iterative product development approach. Competencies/skills developed in this micro course include: Leading change Product strategy Creating value for customers Iterative product management

This course is for you if you've successfully completed the SCS Korean Level VII or have the equivalent language skills. This course is designed for intermediate-level leaners (between B1 and B2 on the CEFR grid). You will practise your Korean-language skills in speaking, writing, listening, and reading at the intermediate level. This course teaches Korean language focusing on advanced grammar using the contemporary topics and trends in Korean society. Become proficient in speaking, writing, listening, and reading at the upper intermediate level. Read and write about contemporary topics, and understand and enjoy some literature while becoming more acquainted with Korean perspectives. Develop a deeper appreciation of Korean literature and improve reading comprehension by introducing poems, essays, and traditional tales, etc. Gain a more in-depth understanding of Korean popular and traditional culture.

Conventional energy sources, such as coal, oil, and natural gas, are finite and are known to impact our climate and environment. In this course, you'll learn about a variety of biomass resources we can use to produce bioenergy, including crops, microorganisms, and waste products. These can decrease greenhouse gas emissions and other air pollutants. You'll learn how biomass resources are converted to energy products, assess their environmental and social impacts, and analyze their current and future role in meeting societal goals.   Describe the historical role and current use of bioenergy globally. Differentiate the potential of various bioenergy feedstocks. Explain the processes by which biomass energy sources are converted to energy products, and how these products might be used. Assess the environmental and social impacts of various biofuels. Analyze the current and future role of bioenergy in meeting societal goals, based on technical and economic barriers.

Customer Experience Management (CXM) is the leading strategy companies harness to grow their market share and transform their customers’ experiences. This course will introduce you to key customer experience (CX) concepts to help you launch a Customer Experience Management (CXM) program. Over 12 weeks, you’ll learn how to plan, design, and manage programs that support brand messaging and drive revenue growth. Through case studies and active learning, this course explores the major building blocks of a successful CXM program including: strategy, customer insights, personas, journey mapping, experience design, and organizational adoption. You’ll emerge with the skills you need to run successful CX programs, and manage interactions throughout the customer lifecycle. Outline the key components and tools of a successful Customer Experience Management (CXM) program. Describe how effective CXM aligns to the pillars of customer growth. Plan, design and manage CXM strategies to support brand messaging and drive revenue growth. Build a CXM roadmap to meet organizational goals. Describe key trends and technologies in CXM and their impact on the pillars of customer growth.

In this micro course you will explore the history, values, principles, and philosophy of DevOps. You’ll examine how it can help the organization to deliver software more efficiently, and with greater agility and quality. Join us to learn about the kind of culture and structure you will need in organizations to make DevOps successful. You’ll also explore how to value people who make DevOps successful, and various approaches to seamlessly deliver software products. This micro course will also explore the processes and practices of continuous delivery. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Define DevOps and describe its benefits as compared to other approaches. Describe the DevOps lifecycle and processes. Compare and contrast models of Agile and Waterfall software delivery. Describe agile techniques (Lean, Scrum, Kanban) used in software development and when/how to apply them. Competencies/skills developed in this micro course include: Agile methods: scrum, kanban, lean Agile planning: product planning, selection and benefits Software development Release planning Continuous improvement Cross collaboration Change management

If you understand DevOps practices and benefits, and the organizational process changes and structures required for it to be successful, this micro course is for you. You‘ll learn about DevOps architecture and the overall DevOps ecosystem. In addition, you’ll explore continuous integration and other relevant practices and tools. Career opportunities and DevOps roles in matured organizations will also be discussed. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Describe the DevOps ecosystem and models of architecture (monolithic vs microservices architecture). Define key concepts in DevOps including Configuration Management, Continuous Integration, and Continuous Delivery. Describe and select appropriate test and Deployment strategies. Identify best practice tools and application for implementation. Explore Cloud DevOps (Azure, GCP and AWS). Competencies/skills developed in this micro course include: Application architecture Application infrastructure Agile Application Development Software development Software automation Automation testing & monitoring Cloud infrastructure management Team collaboration

Project management is both an art and a science. Knowing and applying the key tools and techniques required to manage waterfall projects, (also known as traditional or predictive projects) will help you add value as a team member or project leader. The course is designed for those with some project management knowledge and experience wanting to gain in-depth knowledge and practice applying the tools and techniques to manage predictive projects. In this practical course, you will apply tools and techniques such as decomposition, make-or-buy, estimating, schedule compression, contingency development, and earned value management. By the end of this course, you'll be able to: Construct a WBS to control project activities based on requirements Design a project procurement and contract management approach to support project success Design a project estimating approach to address the estimating challenges on the project Construct a project schedule to address resource and time constraints Formulate the project contingency Design a project control system and acceptance criteria

The major dialect of the Middle Eastern cinema, music and entertainment industries, colloquial Egyptian Arabic is understood by the entire Arab world. Its structures are simpler than those of Modern Standard Arabic. Classes focus on learning the sounds of the language as guided role-playing lets you practise vocabulary in simple everyday interactions. You'll converse in a relaxed group setting and learn about Arab customs and culture. Acquire enough Arabic to participate in simple everyday conversations. Be able to greet people, request some basic information and express basic likes and dislikes. Travel more easily in Arabic-speaking countries. Enhance relationships with friends, family members, business associates and other Arabic speakers.