Online and Remote Learning

As the speed of change accelerates, organizations need product managers and owners who can develop and manage products that create value for customers. In fact, project managers, business analysts, and business owners are well-positioned to move into in-demand product manager positions. This micro course will equip you with practical techniques for iterative planning, product development, change management, quality improvement, and on-time delivery using real-life examples and exercises. You’ll work on a case study, develop your own product using an iterative product development approach, learn to work with teams, and emerge with the skills needed to create value, and an awareness of new possibilities for your career. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Describe five key characteristics of the product owner. Apply leadership skills to develop high-performing teams. Perform value analysis and value stream mapping. Formulate a product strategy and roadmap to create value for customers. Design and develop a product using an iterative product development approach. Competencies/skills developed in this micro course include: Leading change Product strategy Creating value for customers Iterative product management

This online self-study course is your starting point for the Certificate in Translation in order to work as a full or part-time translator. Using modern translation theory, you'll acquire essential tools and develop a strong awareness of the issues that Chinese to English translators face. You'll learn how to preserve the meaning, style, syntax and tone of the original text, without being literal, and become proficient in analyzing, understanding and correctly translating complex real-world documents. Learn translation in the fields of law, commerce and literature. All course materials are available electronically. You communicate with your instructor electronically and share at least three webinars with the whole class.  Acquire introductory tools for translation. Understand the principles and goals of a high-quality translation. Prepare for upper-level translation courses.

This online self-study course is your starting point for the Certificate in Translation in order to work as a full or part-time translator. Using modern translation theory, you'll acquire essential tools and develop a strong awareness of the issues that Japanese to English translators face. You'll learn how to preserve the meaning, style, syntax and tone of the original text, without being literal, and become proficient in analyzing, understanding and correctly translating complex real-world documents. Learn translation in the fields of law, commerce and literature. All course materials are available electronically. You communicate with your instructor electronically and share at least three webinars with the whole class.  Acquire introductory tools for translation. Understand the principles and goals of a high-quality translation. Prepare for upper-level translation courses.

This course is for you if you've successfully completed the SCS Korean Level VII or have the equivalent language skills. This course is designed for intermediate-level leaners (between B1 and B2 on the CEFR grid). You will practise your Korean-language skills in speaking, writing, listening, and reading at the intermediate level. This course teaches Korean language focusing on advanced grammar using the contemporary topics and trends in Korean society. Become proficient in speaking, writing, listening, and reading at the upper intermediate level. Read and write about contemporary topics, and understand and enjoy some literature while becoming more acquainted with Korean perspectives. Develop a deeper appreciation of Korean literature and improve reading comprehension by introducing poems, essays, and traditional tales, etc. Gain a more in-depth understanding of Korean popular and traditional culture.

Successful agile projects depend on high-performing teams. These teams depend on agile leadership that enables strategic decision making, autonomous problem solving, risk taking, and empowering team members to remove obstacles. You will learn how project managers and leaders can adopt a mindset that allows them to thrive in an agile environment and increase awareness of the changes teams encounter in the process. This micro course includes a real-life case study to illustrate agile leadership. You will hone your skills and competencies to position yourself as an agile leader experimenting with the Kanban Method. The Kanban Method, which is different than Scrum, moves work through different stages of its lifecycle to achieve greater business agility. A popular agile approach, the visibility of the ‘Kanban Boards’ can lead to increased efficiency and productivity, greater team collaboration, and reduced waste. A leader fosters these things to enable agile teams to learn faster and make smarter decisions to improve project delivery. While using Kanban and gaining practical skills, the focus of the course is on building agile leadership skills and behaviours. By the end of this micro course, you'll be able to: Practice continuous improvement principles in an organized team environment, through Kanban. Evaluate and apply leadership pillars and associated delivery methods. Describe agile coaching techniques and leadership behaviours in different contexts. Competencies/skills developed in this micro course include: Managing sustainable change Continuous improvement Self-organizing and empowered teams Cross collaboration

Conventional energy sources, such as coal, oil, and natural gas, are finite and are known to impact our climate and environment. In this course, you'll learn about a variety of biomass resources we can use to produce bioenergy, including crops, microorganisms, and waste products. These can decrease greenhouse gas emissions and other air pollutants. You'll learn how biomass resources are converted to energy products, assess their environmental and social impacts, and analyze their current and future role in meeting societal goals.   Describe the historical role and current use of bioenergy globally. Differentiate the potential of various bioenergy feedstocks. Explain the processes by which biomass energy sources are converted to energy products, and how these products might be used. Assess the environmental and social impacts of various biofuels. Analyze the current and future role of bioenergy in meeting societal goals, based on technical and economic barriers.

To get the most out of renewable energy, it’s necessary to understand how energy is generated, stored, traded, transported, and consumed. In this course, you’ll learn all that and more. You’ll explore the political and economic frameworks that govern energy use. You’ll learn how to plan for the mass-adoption of low-carbon technologies and their attendant distribution systems. You’ll examine end uses for renewable energy and consider how they influence the volume and timing aspects of energy consumption and potential disruption.   Understand both traditional and evolving political and economic frameworks within which energy is generated, traded, transported, and consumed. Understand low/zero carbon technologies for existing and future elimination of carbon. Understand and analyse how these low/zero carbon technologies can influence the volume and timing aspects of energy consumption and disruption. Evaluate existing geographical regions’ energy consumption patterns and apply renewable energy systems that can remove carbon generation from the equation.

Customer Experience Management (CXM) is the leading strategy companies harness to grow their market share and transform their customers’ experiences. This course will introduce you to key customer experience (CX) concepts to help you launch a Customer Experience Management (CXM) program. Over 12 weeks, you’ll learn how to plan, design, and manage programs that support brand messaging and drive revenue growth. Through case studies and active learning, this course explores the major building blocks of a successful CXM program including: strategy, customer insights, personas, journey mapping, experience design, and organizational adoption. You’ll emerge with the skills you need to run successful CX programs, and manage interactions throughout the customer lifecycle. Outline the key components and tools of a successful Customer Experience Management (CXM) program. Describe how effective CXM aligns to the pillars of customer growth. Plan, design and manage CXM strategies to support brand messaging and drive revenue growth. Build a CXM roadmap to meet organizational goals. Describe key trends and technologies in CXM and their impact on the pillars of customer growth.

Learn how to translate Japanese into English, whether in the fields of law, commerce or literature. You will learn skills that will help you critically analyze and accurately translate complex documents, preserving the essence and integrity of the written word. This course is offered as self-study. All course materials are provided in PDF format and you communicate with your instructor by email and webinar.    Handle common translations of language structures. Avoid awkward syntax. Translate subtle and nuanced thoughts into written form. Translate complex material.

To work as a Japanese-English translator, you must be able to render complex ideas from the fields of law, commerce and literature. This online course will build your qualifications and skills. You'll learn to critically analyze and accurately translate documents, and get feedback on your written translations. All materials are provided in PDF format and you communicate with your instructor by email and webinar.  Handle common yet difficult translations. Avoid anglicisms and awkward syntax. Translate subtle and nuanced thoughts in written form. Make complex business material accessible.