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Instructor Alison Garwood-Jones is using the marketing skills she teaches at SCS to reach the right audience for her new book about navigating grief. 

Three Networking Hacks to Make the Most of Your Professional Connections

Connected dots

Networking expert and SCS Fearless Networking instructor Jean Chow recently shared some of the secrets of her networking success through a webinar with SCS Knowledge Hub subscribers. 

Here are three networking hacks to help you develop and make the most of your professional connections. 

1. Take advantage of networking apps and websites

Apps and sites like Bumble Bizz, Lunchclub and Ten Thousand Coffees can help you make professional connections, and find career inspiration and opportunities. Job seekers new to Canada may also want to check out Arrive, which offers advice and networking opportunities specifically for newcomers. 

2. Get out of your comfort zone

One way to shift your perspective and ensure you are open to the learning and growth that comes with networking is by regularly doing other things that take you outside of your comfort zone. Learning something new can feel foreign and uncomfortable, and you can’t be sure of the outcome, but the more you do it, the more confident you become. Getting used to getting out of your comfort zone will help you be a more confident, successful networker too. 

3. Balance your fear

If you find yourself feeling nervous during a networking event or opportunity, recognize that your fears of worst-case-scenarios are exaggerated. Focus instead on the wonderful opportunities that could come from acting despite your fear. 

Superconnector and SCS instructor Jean Chow is currently focused on her successful professional coaching practice, aptly known on social media as @MsBizWiz. Naturally inquisitive, her professional career began in auditing and then pivoted to international development. This life-changing career decision required her to be on the move.  Always being in new situations with unique social challenges in developing countries in East and Central Africa and Southeast Asia, Jean had plenty of opportunities to practice her networking skills. Jean knows instinctively what could be and is excited by the prospect of connecting people, ideas, and projects to get things done or to create something bigger and better.   If she’s not on the squash court or climbing wall or behind a camera lens, Jean enjoys spending time as a volunteer mentor helping youth recognize and realize their potential.  
 

Cultivating Confidence Through Spanish Creative Writing

Woman on a mountain

“For me, the biggest benefit of studying creative writing was what it did to my confidence…My advice is to never stop learning, because you never know where it will take you.” - María Fernanda Rodríguez Aguilar, SCS learner

When María Fernanda Rodríguez Aguilar was a child growing up in Ecuador, she would write short stories and hide them in her desk. “I’ve loved writing since I was little, but I was always too scared to share my work with others. When I came to Canada 17 years ago, I stopped my writing because I was so focused on learning a new language and starting a new life,” reflects María Fernanda. “But it became impossible for me to live without writing, so I decided to try a creative writing course at the School of Continuing Studies (SCS).”

In 2016, María Fernanda started taking Creative Writing in Spanish, led by SCS instructor and author Martha Batiz. “Studying creative writing in my native language felt wonderful. As I worked my way through the Creative Writing Certificate, both Martha and Grace O’Connell taught me to not be afraid to share my writing. As someone who had always been embarrassed to share my work, learning this was door-opening,” recalls María Fernanda. “I learned how to be brave and share my work, receive comments and constructive criticism, and also how to review and critique the work of others.”

While working and studying at SCS, María Fernanda also began pursing a Master’s degree in Creative Writing at the University of Salamanca in Spain. Her educational pursuits kept her busy, and throughout her certificate at SCS she produced a collection of short stories narrated from unique perspectives, titled Usanza. After receiving encouragement from the administrative team at SCS, María Fernanda submitted her work to the Marina Nemat Award for Creative Writing, in the Creative Writing in Spanish Category. “I received notification on my birthday telling me that I had won the award. I was totally in shock,” she says. “I’m so proud and thankful to have been chosen. Thinking back to 17 years ago, I never would have thought I’d be winning a writing award.”

Today, María Fernanda’s writing no longer hides in a drawer; with a Master’s degree and SCS certificate under her belt, she’s currently working to have Usanza published. “For me, the biggest benefit of studying creative writing was what it did to my confidence,” asserts María Fernanda. “My advice is to never stop learning, because you never know where it will take you.” 

Related Programs

SCS Perspectives on EDI in the Workplace

Microphone on stage

Dr. Catherine Chandler-Crichlow, Dean of the University of Toronto School of Continuing Studies (SCS), shared a keynote address with the Toronto North Local Immigration Partnership.

This morning, SCS Dean, Dr. Catherine Chandler-Chrichlow, shared her perspective on applying EDI in the workplace at the Toronto North Local Immigration Partnership live event “Mainstreaming EDI in the Workplace: Challenges & Successes."

Dr. Chandler-Crichlow spoke to the importance of addressing approaches for creating inclusive work environments for newcomer jobseekers in the Toronto region, particularly in this post-pandemic era. “This strategic conversation is especially critical at this time. Employers across all sectors are determining new norms and practices in their workforce development and management coming out of the COVID-19 pandemic, as it has impacted the business operations of many companies,” she said. “I would argue however, that the impact of the pandemic on the human side of organizations is one that requires deep and intentional consideration of EDI practices as we build new norms in the workplace.”

According to Dr. Chandler-Crichlow, newcomers experience some consistent challenges in areas such as understanding the labour market landscape, and identifying the unique skills, knowledge, competencies, and prerequisite work experience being sought by employers. They might also have a limited understanding of how their expertise, which was developed in a different country, maps onto the requirements of specific jobs in our region. In fact, Dr. Chandler-Crichlow noted that “it is tremendously unhelpful for employers to continue the rhetoric that newcomers do not have work experience in Canada ---- these individuals were approved to come to our country because of the skills, knowledge, and expertise that they bring, and I suggest that that is where conversation should begin.”

Dr. Chandler-Crichlow went on to explain that these factors can result in “information shortages” for newcomers; they would therefore be reliant on service providers to help them bridge the knowledge gap and establish careers in the region. “Newcomers would also benefit from access to mentors from different sectors to provide information pertaining to on-the-job realities in the workplace. The ability to participate in information sessions with employers from diverse industries would also provide insights into how their skills and experiences are needed in different sectors such as financial services, technology, and manufacturing,” she asserted. “The interesting thing is that these needs are similar to what I experienced decades ago as a newcomer. What is different today however, is the heightened acknowledgment that there is a need for an intentional approach to tackle and focus on EDI as it relates to newcomers.”

Importantly, Dr. Chandler Crichlow shared that there are a number of practices that can be adopted by employers to help newcomers integrate into the local workforce. 

Transparency

From an equity perspective, Dr. Chandler-Crichlow says employers should be more transparent on the specific capabilities being sought for key roles that they are recruiting for in their organizations. This can begin with the job postings that are listed on their sites or other portals. Information of this nature would be invaluable to service providers whose focus is on preparing newcomers for recruiting in the region --- especially in this difficult post-pandemic era in which some sectors have been negatively impacted.

Cultural Considerations

Dr. Chandler-Crichlow says that from a diversity perspective, there needs to be a recognition that some newcomers come from cultural backgrounds in which it is thought to be offensive to speak about their strengths and successes. In fact, in some cultures, this sharing of one’s capabilities is deemed to be boastful and unacceptable. “Our recruiting environment is built on individuals not only knowing their strengths and capabilities, but also on sharing them through storytelling and highlighting their capabilities relevant to the role,” she explained. “Some people could be highly skilled and experienced but have low confidence, and be reticent about sharing their narratives in the interview process. It is incumbent on all groups working on preparing newcomers for recruiting to also include modules in areas such as confidence building.”

Inclusion in Career Management 

When newcomers are recruited into companies, Dr. Chandler-Crichlow stressed that measures need to be taken to provide the career management skills to help them with advancing their careers in the organizations. “This could be focused on inclusion that helps newcomers to build an understanding of the cultural norms of our organizations, and to build a career within an organization,” she shared. In addition, Dr. Chandler Crichlow noted that individuals from under-served communities, including BIPOC communities, women, and related intersectionalities, have been disproportionately impacted by the pandemic, so a special emphasis on these groups would be beneficial as well.   

“From an EDI perspective, much can be achieved from employers and service providers working in partnership to address the long-standing challenges that newcomers face in building careers and being integrated into the local workforce,” she concluded. “If we don’t take an intentional and transparent approach to tackling these issues and implementing solutions to newcomer integration now, then when?”

ESL Learner Flourishes in Creative Writing

A notebook

“I would say to those who are new to English, once you have a grasp of the language, don’t be afraid to study creative writing. It’s a fun and engaging way to practice your language skills, and who knows what you might discover.”- Jiajie Hu, SCS learner

When Jiajie Hu came to Canada from China in 2006, his goal was to continue his career in advertising copywriting. “I wanted to continue my copywriting career in Canada, but needed to build my English skills. This can be a difficult career path for someone who has English as a second language,” says Jiajie. “I didn’t realize how hard the career transition would be, even with ESL training. I ended up returning to China for a few years, offering Chinese to English translation copywriting services. When I returned to Canada in 2012, I wanted to take my English skills to the next level. This is why I was drawn to the Creative Writing program at the School of Continuing Studies.”

According to Jiajie, reading classic novels helped him prepare for his studies at SCS. “I wanted to improve my English in a way that would still feel creative and exciting. I began reading, especially Hemmingway, who is a very popular author in China. Reading his work inspired me, and I realized I wanted to study creative writing for reasons beyond improving my English; I want to be a writer and tell my story,” reflects Jiajie, who will complete his Creative Writing Certificate this Spring. “SCS greatly improved my writing skills, but also really fuelled my creativity. I began writing my novel, a story about the immigrant experience; coming to Canada from China, and the challenges faced as a newcomer. My instructor and mentor, Elizabeth Ruth, encouraged me to keep writing my story, even when I hit roadblocks. She made me feel I can reach my goals. Being in a new country, learning in a new language…that meant a lot.”

Today, Jiajie is pursuing a new business venture: building an Artificial Intelligence company. But writing, and eventually completing his novel, remains a top priority. “I would say to those who are new to English, once you have a grasp of the language, don’t be afraid to study creative writing. It’s a fun and engaging way to practice your language skills, and who knows what you might discover,” smiles Jiajie. “I didn’t know I had a novel in me, but continuing education allowed me to uncover a creativity within myself, and I’m loving the process of telling that story.”


 

Related Programs

8 Ways to Differentiate with Copy

Notebook

Senior copywriter, content strategist, and SCS instructor Samantha Mehra, shares expert tips to differentiate your copy and cut through the noise.

As seasoned marketers, small-business folks, and advertisers alike know, when used wisely, words can locomote a company forward at unbeatable speeds. This is especially the case in our digital age, where both compelling copy and strategically placed keywords can skyrocket you to the top of a search engine’s results page, or front and centre on a social media platform. 

As a burgeoning or veteran copywriter faced with an intimidating (and growing) list of competitors-and a dwindling reservoir of effective copy-you may be wondering: is it even possible to make your copy pop in a sea of sameness? How can your copy stand out online? 

Fear not: it’s possible. 

As Joe Sugarman aptly puts it, “Every product has a unique personality, and it is your job to find it.” That is, the best way to make your copy sing and attract new business, is to differentiate yourself from the rest. It, dear reader/writer, is your sole mission as a copywriter to excavate the unique qualities that tell your audience you are indeed a unique snowflake in a blizzard of competitors. It’s your responsibility to let them know about how you dare to be different across your Google ads, websites, direct mail, social media posts, and beyond. 

Whether you’re a big business promoting a holiday sale, or a small non-profit looking for life-changing donations, it’s possible to use copy economically to showcase what makes you special - be it cost, return on investment (ROI), company ethos (sustainability, for example), your customer service standards, or your trustworthiness. Or, it’s still possible to differentiate purely using a distinct brand voice (think dead-serious brand voices like Nike, or more light-hearted lingo like Poo-Pourri!). 

We certainly see trusted brands taking these differentiation approaches with their copy time and time again - it’s a timeless tactic that likely won’t die. For instance, Mattress company Endy takes some time in its copy to tell its sleep-hungry audiences: “One Mattress, With a Purpose. We at Endy set out to design, make, and deliver an amazing mattress for a fraction of the cost of other major retailers.” So, in this case, the quippy differentiators are the dazzlingly less expensive cost and its multiple features. Or, take meal kit delivery service HelloFresh, who states, “We save you serious time: Now with more choices every week and meals starting from just $9.69.” The differentiators in this case are competitive pricing as well as product choice and the ability to customize. 

Audiences care about saving time, saving money, and getting as much benefit as possible out of a purchase. It’s the language they speak. Here are eight tips to help you speak it loudly in your copy.

8 Ways to Differentiate with your Copy

But how have successful online-powered companies uncovered their most important differentiators? How have they leveraged these differentiators powerfully in their copy? What kinds of processes help them arrive at a place where their copy speaks loudly and clearly about how special they are? These considerations can help you, and your audience, understand just how special you are. 

  1. Start with the differentiation test. Veteran copywriter and School of Continuing Studies instructor Steve Slaunwhite suggests first taking the differentiation test, which in essence puts your own brand under the microscope and lets you know where exactly your differentiating copy can use some TLC. First, visit your company’s website and cover the logo. Then read the copy. Ask yourself: can you tell yourself apart from your competitors from the copy alone? Is the brand voice strong, and are the features and benefits strong and more unique? If the answer is a firm ‘no’ to all of the above, this is where to start working on your differentiation.
  2. Make some room. Before going any further, know where you (and your differentiation copy) are going. Carve out some space to insert copy that differentiates, whether that’s a headline, a blog, or a stand-alone social post. In a longer document or on a website page, you could reserve a special space to promote what makes your particular brand, product, or service different, such as at the very top of your homepage, on an About page, in your social media bio, or on the bottom of a print document. 
  3. Ease their worries with an unbeatable guarantee. A good risk-free guarantee or an iron-clad Service Level Agreement (SLA) can set yourself apart from more rigid competitors, and can demonstrate that your brand takes a customer-first approach. Try emphasizing an offer they can’t refuse (i.e. “Try us out, risk-free, for 60 days. If you’re not satisfied with us, you can cancel at any time in a matter of seconds.”).
  4. Remind them that you’re, like, a known and trusted brand. If you’re a beloved business that has earned the confidence of consumers and/or business communities, this makes you special in a sea of sameness. Try penning copy that emphasizes your beloved status in the community in order to build confidence in your audience (i.e. “We are that friendly neighbourhood photo printing place backed by the most trusted names in the business.”).
  5. Long in the tooth? Let them know. If you’ve been kicking around for more than a blink of an eye, your longevity certainly makes you a snowflake. Not every business can survive for years, and so your long track record is an immediate standout and signals to your audience that, hey, you must be doing something right.
  6. Show off those glowing reviews. One of the great benefits of an online world for businesses is the ability to hunt and gather online reviews and comments from satisfied (and not so satisfied) customers, whether that’s a Trustpilot testimonial or Google review, or an Instagram or Facebook comment. If you have some gems, use them in your copy (i.e. “Join 80,000 other customers who trust us to do it right”) as part of website testimonials, success stories, or social posts. This is evidence that sets you apart, legitimizes you, and demonstrates the value of the voice of the customer (and that you value their approval). It makes you look a little human, which doesn’t hurt either.
  7. Prove it with … proof. Firm evidence and concrete numbers and statistics unique to your business can certainly go a long way in building confidence in a potential customer. Using a simple headline followed by any data that demonstrates how well your product or service performs, and the logos of companies who trust you, are also easy on character count but effective in getting the message across. 
  8. Hit them over the head with what makes you better. Do you know in your heart and soul that you offer the best customer service? Do you know that your prices are unbeatable? Are you bursting with pride over your company ethics (supporting local, using sustainable fabrics, donating to a cause with every purchase), or your more flexible payment plans? Great - tell them all about it in your copy, early and often.

Looking at your competitors won’t hurt, either: go after paid or organic keywords that your competitors use, and then some - differentiate by adding in more keywords variations that more exclusively target specific audiences so you’re easier to find on this vast and ever-growing world wide web.

All this being said, the best approach to writing copy that differentiates? Know yourself and your audience. Find out exactly how you’re special through a semantic strip-down: flesh out your brand identity, list out all its features and benefits, understand the profiles of the audiences you appeal to and the platforms they use (i.e. are they an online or in-store crowd), and really get to know yourself.


Samantha Mehra (MA) is a senior copywriter and content strategist in Toronto, and an instructor at The University of Toronto's School of Continuing Studies. With a diverse background in technology, history, and arts journalism, her writing credits include The Canadian Encyclopedia, Feathertale, Oxford Journals, and Routledge Encyclopedia of Modernism. She is a National Magazine Award nominee, and enjoys puns. Samantha instructs courses in our Strategic Copywriting Certificate.

Lean Six Sigma Helps Manager Embrace Digital Transformation

A brain

“I believe that it’s critical for us to adapt as the world changes; there’s so much digital transformation, and I want to be a part of that movement.” - Nadun Thilina Elvitigala, SCS learner

Nadun Thilina Elvitigala came to Canada from Quatar in November 2020. Needless to say, the challenges of moving to a new country were exacerbated by a global pandemic, and almost immediately Nadun decided that the best way to find solid ground was to grow his skills. “I started my career in chemical engineering. However, I quickly realized that I wanted to focus on my people and project management skills instead, so I pursued an MBA while living in the UK.  After graduating in 2016, I moved to Qatar and began working as a Regional Strategic Manager, managing forty people, and multiple large-scale projects across many countries and regions,” says Nadun. “Coming to Canada in 2020 posed many challenges, but it also felt like the perfect time to explore something that had been of interest to me for a while, but I hadn’t had time to formally study: Lean Six Sigma project management.”

Lean Six Sigma is a proven strategic tool that delivers value for customers, generates returns for shareholders, and improves the workplace environment. Nadun was eager to up his game, and grow his abilities during such an uncertain time, so in December 2020, he enrolled in the Lean Six Sigma Certificate at the School of Continuing Studies. “My instructor, Michael Mladjenovic, was an amazing lecturer. He did a fantastic job of making theory practical; it wasn’t just book learning. His classes expanded my knowledge, and gave me the opportunity to connect and collaborate with classmates who are still in my professional network today,” recalls Nadun. “After I earned the certificate in 2021, I went on to earn my American Society of Quality Certification. The program at SCS helped me pass the very rigorous exam on my first try.”

Today, Nadun is a Continuous Improvement Manager, using knowledge he gained at SCS to improve efficiencies and work with large data sets. “In my current role, I’ve reduced quality errors by 95%, improved customer wait times from three to five days to one day, and enhanced product quality. I want to keep my progress going! In fact, I’m now enrolled in the Data Science Certificate at SCS, which is a partnership with the University of Waterloo, to further develop my analytic and machine learning abilities,” shares Nadun. “I believe that it’s critical for us to adapt as the world changes; there’s so much digital transformation, and I want to be a part of that movement. You’re never too old or settled to make a change, learn new skills, and achieve your goals.”

New Canadian Studies International Project Management to Support Veterans and Community

Canadian flag

“Learning definitely improved my well-being, and that’s something I want to help others experience through my career and volunteer work.” - Dima Ilchuk, SCS learner.

When Dima Ilchuk came to Canada from Kyiv, Ukraine, he knew he wanted to work as a public servant and further his education. With a background in international banking, and a master’s degree in Economic Cybernetics, he was eager to embrace new learning opportunities in Canada. “I had very little when I came here, but I never gave up on the hope that this country would offer me something greater than I could have ever expected,” reflects Dima. “To gain experience working in Canada, I started out by volunteering my financial skills, hosting free tax clinics for eligible members of the Toronto community. Later, I won a professional competition for a basic trainee role for one of the biggest municipalities in Ontario. This led me towards my goal of working as a public servant and supporting my new city.”

Knowing that gaining some Canadian credentials would help him grow his skills and support his career goals, Dima began pursing his Master's in Public Administration at the Royal Military Canadian College in 2021. “Over the past five years, I’ve held roles at the municipal and federal levels– including time volunteering for the Ministry of Defense as a Civilian Military Logistic Coordinator, supporting humanitarian aids projects. I’m currently working in the Ontario Justice System. With my team, I’m responsible for coordinating services between this division and Toronto enforcement agencies. However, in 2020 when the pandemic hit, I started serving as a front-line worker under Covid-19 Redeployment Assignment in Scarborough, supporting a Self-Isolation Center,” shares Dima. “Today, I’m back in my regular role, however this experience really expanded my perspective, and strengthened my desire to serve my community. I was ready to expand my skills even further through continuing education, which is why I came to the School of Continuing Studies.”

In 2019, Dima began pursuing a International Project Management Certificate at SCS. “I wanted to improve my project management competencies, develop a deeper professional network, and explore new ways to use my skills,” recalls Dima. “I really connected with my teachers, especially Peter Monkhouse. I found his views and advice very applicable to my daily work. The SCS administration team was there for me any time I had a question or needed support. I also grew a social network, and stay connected to my classmates. I’m using the skills I learned every day at work, but I also learned about new aspects of project management that I may want to explore in the future.” 

Dima completed his certificate in 2021, and is scheduled to complete his second masters in 2023. He remains committed to serving his community, especially veterans. “I’m a volunteer and mentor for a veteran community educational project in Toronto and New York. In this role, I use my project management skills to coordinate English classes and assistance activities to help wounded newcomer veterans with PTSD. The goal of our project is to provide them with their first job in an IT company, with a focus on re-adaptation and socialization,” says Dima. “Continuing education has allowed me to thrive in both my career, and in my personal pursuits. I’m a big advocate that there’s a strong link between education and health. After serving as a frontline worker during 2020, I experienced a lot of difficulty. Coming to SCS and focusing on my education helped me re-establish healthy behaviors and actually reduced my stress. Learning definitely improved my well being, and that’s something I want to help others experience through my career and volunteer work.”

SCS Partners with Porsche Cars Canada and Engineering Professor on Electric Vehicle Training Course

Porsche car

The micro courses are offered in collaboration with U of T Engineering and Porsche Cars Canada, establishing core competency in electro-mobility for all levels of Porsche Centre staff.

[Professor Olivier Trescases (far right) stands in the University of Toronto Electric Vehicle Research Centre with (left to right) PhD Candidate, Zhe Gong; Wendy Baker, Associate Director Business Development, School of Continuing Studies; and Nick Cusimano, Research Associate. Trescases will teach a course on electric vehicles for Porsche Centre employees. (Photo: Porsche Canada)]

[Professor Olivier Trescases (far right) stands in the University of Toronto Electric Vehicle Research Centre with (left to right) PhD Candidate, Zhe Gong; Wendy Baker, Associate Director Business Development, School of Continuing Studies; and Nick Cusimano, Research Associate. Trescases will teach a course on electric vehicles for Porsche Centre employees. (Photo: Porsche Canada)]

The School of Continuing Studies (SCS), in partnership with U of T Electrical and Computer Engineering (ECE) professor Olivier Trescases, has collaborated with Porsche Cars Canada to develop micro courses in electric vehicles (EVs) for the approximately 300 dealer staff across the country, including senior management.

The EV sector is experiencing strong growth: in 2021, zero emission vehicles (ZEVs) — accounted for more than 5% of new vehicle registrations in Canada for the first time. The recent Canadian federal budget calls for EVs to account for 60% of cars sold in 2030 and 100% by 2035. Companies such as Porsche have front-row seats to the escalation in driver interest. 

“Customers are now coming into their showroom with sophisticated questions,” says Prof. Trescases. “When a customer asks you, ‘Why don't I get the full power fast-charging when the ambient is five degrees?’ — well, you need a certain level of expertise to answer that.”

Porsche Cars Canada turned to SCS and Prof. Trescases—who is the Director of the University of Toronto Electric Vehicle Research Centre—to develop a training program that would help Canadian dealership staff get up to speed, and develop deeper knowledge about EVs. “We’re proud to partner with Porsche Cars Canada in providing this highly tailored, leading-edge training,” says SCS Dean Dr. Catherine Chandler-Crichlow. “Learning and innovation are at the heart of SCS, and we are excited to help prepare Porsche Centre staff to meet the challenges and opportunities in electro-mobility.”

The new course consists of two levels: primary and expert, both run independently through SCS. They aim to establish competency in foundational electrical concepts and then focus on the core EV technologies: the charging and battery systems, powertrain, motor, the electrical grid, second-life application of batteries, as well as more forward-looking innovations such as vehicle-to-grid and wireless charging. 

“We are looking forward to our collaboration with Porsche Cars Canada at this pivotal moment for the automotive industry,” says Christopher Yip, Dean of U of T Engineering. “The adoption of electric vehicles is one important step in lowering our carbon footprint, and Porsche’s industry leadership together with U of T research expertise will model a path forward for EVs in the transportation sector — not only to support government emission targets and increasing consumer demand, but ultimately to secure a sustainable future.”

Dr. Chandler-Crichlow agrees. “Investing in your people results in a clear return. At SCS, we are passionate about helping organizations achieve their distinct training goals. Our programs are data-driven, and can help fill the skills and knowledge gaps that employers and teams are facing,” she says. “In collaboration with U of T partners and learning design professionals, we’ve designed training solutions that enable organizations such as Porsche Cars Canada to confidently build the human capacity and meet the challenges of a changing economy.”


 

Physiotherapist Embraces Mindfulness to Treat Chronic Pain

A person on a dock

"SCS has truly given me a newfound meaning and purpose:  to educate and inspire the next generation of health care providers to use mind-body approaches in their personal and professional lives.” - Shrey Vazir, SCS learner

For Shrey Vazir, experiencing back pain at a young age led him on a long and winding journey through our healthcare system, which inspired him to dedicate his life to health, pain-management, and mindfulness. “I started to experience pain at age 12, so I began physiotherapy. I knew immediately I wanted to get into healthcare,” reflects Shrey, who now holds a Master of Physiotherapy from the University of Toronto. “In university, my pain started to worsen, which sent me on a very frustrating journey. I saw physios, chiropractors, acupuncturists, a rheumatologist, and a neurologist. After a trip to the ER due to extreme pain, I was eventually referred to a pain physician who diagnosed me with fibromyalgia, a chronic pain condition.”

Throughout his physiotherapy studies, Shrey began exploring mindfulness as a tool to manage physical pain. “I was really shocked to learn what a powerful tool mindfulness could be in helping patients deal with pain. It’s clear to me that behaviours and thinking can affect pain levels in the body. I wanted to enhance my knowledge of mindfulness practices, so I started studying at SCS,” explains Shrey, who earned our Applied Mindfulness-Based Chronic Pain Management (MBCPM™) Facilitation Certificate in 2018. “I chose SCS because the program is very evidence-based. It taught me how to treat people holistically through hands-on learning with real patients. My biggest take away was the fact that mental health and mental wellbeing are so crucial to our physical wellbeing. We can truly change the way we live through a practice like mindfulness meditation, and I’ve experienced the benefits first-hand. Mindfulness, and using the mind-body connection, is a big part of my personal healing path.”

Today, Shrey is a physiotherapist and a mindfulness facilitator in the Comprehensive Integrated Pain Program at Toronto Western Hospital and Altum Health. “Mindfulness is an integral part of my practice, which is rather unique in the physiotherapy world. It informs how I approach each patient, and a huge part of mindfulness is about accepting what is happening in life, whether things are good or bad, easy or hard. Personally, mindfulness helped me accept my chronic pain condition, and taught me skills like meditation and movement that I can use to manage my pain,” he says. In fact, Shrey recently founded Mind Body Horizons, a company that teaches mindfulness and meditation skills to patients and rehabilitation professionals. “Mindfulness has shifted my attitude towards living with pain,” says Shrey. “I want others in the rehabilitation space to be able to share these tools with their patients. I want mindfulness to become a mainstream tool for supporting pain management.”

According to Shrey, continuing education has the power to change lives. “The mindfulness meditation program at SCS has undoubtedly changed my personal life, and my career. It taught me how to combine my knowledge in physical therapy and mindfulness, which has not only allowed me to take charge over my own pain condition, but it has also allowed me to provide a holistic and mind-body approach of care to many patients and professionals,” he reflects. “SCS has truly given me a newfound meaning and purpose:  to educate and inspire the next generation of health care providers to use mind-body approaches in their personal and professional lives.”
 

Marina Nemat Award Winners Announced

Books on shelves

This year’s award honours four creative writing learners for their outstanding final projects.

With the help of an impressive jury of writing and publishing professionals, the School of Continuing Studies has selected this year’s winners of the Marina Nemat Award for Creative Writing. 

Thanks in part to the generosity of author and Creative Writing Certificate Graduate, Marina Nemat, the School of Continuing Studies has offered this award to the most promising Creative Writing Certificate student(s) each year. Previously, up to two awards were given each year to the most outstanding Final Project of a Creative Writing Certificate student. 

This year the award has been expanded to include winners in four categories: Creative Writing in Spanish; Non-Fiction; Children’s/YA; and Multi-Genre (Fiction and Poetry). 

The winners are: 

Creative Writing in Spanish

MF Rodriguez

María Fernanda Rodríguez Aguilar for Usanza

The jury members for this category (Salvador Alanis, ICE Americas; Alejandra Bernal, writer; and Camila Reimers, writer) said, “The stories that inhabit María Fernanda Rodríguez Aguilar's collection Usanza are narrated from unique perspectives. The author manages to surprise the reader by focusing on the subtlest of details to build tension and develop her plots. Thanks to her narrative sensitivity, Rodríguez Aguilar allows for the extraordinary to be present in her character's everyday life. At the same time, she is able to build disturbing atmospheres even in the most intimate of spaces, sharing moments that anyone can identify with, but taking unexpected turns that imbue her characters with remarkable depth and darkness. Usanza is a highly recommended short-story collection, one through which María Fernanda Rodríguez puts a fresh spin on Hispanic American literature.”
 

Non-Fiction

Sahar Golshan

Sahar Golshan for Boat Stains

The jury members for this category (Sam Hiyate, The Rights Factory; Shivaun Hearne, Anansi; and Laura Dosky, Penguin, Canada) said, “The poetic vignettes of Sahar Golshan’s Boat Stains are vivid and lingering, as in the acclaimed work of the French writer Marguerite Duras. Fragmented yet harmonious, the form of Golshan’s work aptly reflects the complexity of the narrator’s identity, which flourishes amid the many cultures and complicated histories that live inside her. Mining the unusual intersection of her family, she gives us a hopeful story of discovery and loss unlike any we’ve read before.”
 

Children’s/YA

Christina Strasbourg

Christina Strasbourg for Poppy Thomas & the Scriptorium

The jury members for this category (Samantha Swenson, Penguin Canada/Tundra Books; Yashaswi Kesanakurthy, Harper Collins Canada; Kirsten Marion, Common Deer Press) said, “Poppy Thomas and the Scriptorium is a clever middle grade story, one that plays with fantasy boarding school tropes in familiar and refreshing ways. While all of the finalists had beautiful prose to carry their stories forward, Strasbourg’s characters felt especially realized, even from their introductory scenes. The strong voice combined with the compelling family secrets and honest exploration of grief is what drew us to Poppy Thomas.”
 

Multi-Genre (Fiction and Poetry)

Basia Gilas

Basia Gilas for Occasional Bird 

The jury members for this category (Bethany Gibson, Goose Lane Editions; Steven W. Beattie, That Shakespearean Rag; and Janice Zawerbny, HarperCollins Canada) said, “In her poetry collection, Occasional Bird, Basia Gilas constructs entire lives, family histories, and relationships. The poems read like full narratives, opening portals into feelings about aging, family, mortality, work, love, caretaking. There is poignancy, humour, curiosity, and artistry in these poems, and they elicit profound emotional engagement. Basia Gilas focuses on the detail, and in so doing, gives us the whole.”

Congratulations to all our winners on their remarkable work, and thank you to the jury members for lending their expertise to the selection of our winners! 
 

For more information about our Creative Writing program, please visit our program information page. 

Banking Pro Embraces Mindfulness, Sees Wealth of Benefits

Person on a beach

“I used to think that I had to quit my corporate job to pursue mindfulness, but I’ve come to realize through my continuing education that they can co-exist and become one.” - Peggy Loa, SCS learner

After years of working in the fast-paced banking industry, Peggy Loa was feeling overwhelmed in a new way. “My mindfulness journey began with feelings of burnout. Six years ago, I was in a very demanding financial role in the project delivery space. I was handling a lot of complex projects, and was struggling to manage my stress. I needed a way to release negative energy and find my centre, which led me to explore mindfulness and meditation,” reflects Peggy. “Seeing how mindfulness helped me re-balance, get stronger and embrace positivity, both at work and in my personal life, it became clear that this was the right path for me.”

In fact, while continuing to work in the financial industry, Peggy followed her mindfulness passion and became a certified mindfulness meditation coach. When the pandemic hit, her company embraced a stronger focus on employee wellness, and Peggy was given the opportunity to share her new skills with her colleagues. “I began hosting weekly virtual mindfulness meditation sessions for teams at my company. I really loved the opportunity, and the chance to share with my colleagues how mindfulness can support our collective efforts while making work a more positive experience,” says Peggy. “I came to realize that my true purpose at work is to infuse positivity, joy, inner peace, and strength into all my daily interactions, incorporating the values of mindfulness into my work and sharing this knowledge with those around me. When you feel peaceful on the inside, you approach meetings, challenging situations, and differences of opinion with empathy, curiosity, and positivity. It’s also a way of building greater inclusion, and through my mindfulness practice I have a consistent impact on my community at work.”

Peggy was determined to further grow her mindfulness meditation skills, and began pursuing her Foundations of Applied Mindfulness Meditation certificate at the School of Continuing Studies in February 2022. Scheduled to earn her certificate this Spring, Peggy has enjoyed learning about different types of practices and mindfulness theories. “The courses were online on weekend mornings, which worked perfect for me due to my busy weekday schedule. It was great to start my weekend with meditation theory and practice. One of my instructors, Moustafa Abdelrahman, created such an open, safe, and comfortable environment. Participation was active, and I learned a lot about how to further make mindfulness applicable in our daily lives,” Peggy recalls. “I used to think that I had to quit my corporate job to pursue mindfulness, but I’ve come to realize through my continuing education that they can co-exist and become one. I’m passionate about sharing how mindfulness can reduce stress and make teams significantly more collaborative and effective.”

As a project management professional who is currently pursuing her certification, Peggy draws compelling parallels between project management-specifically Agile practices- and mindfulness. “Now that I’m at a new company, and pursuing my Agile PMI certificate, I’m seeing so many similarities between Agile and mindfulness theory and practice. Agile is a new way of working; there’s the knowledge that you need to acquire, but what makes it successful is adopting the agile mindset. It’s about our attitude to mindfully bring value to your team, and collaborate in an open and safe space so you can operate at your best. Mindfulness meditation is so similar! It’s the practice of being present, positively impacting and helping others,” says Peggy. “I’m still coaching people from my previous company, and am working on bringing mindfulness to our Agile team in my new role. I want to demystify how mindfulness can support employee well-being and company goals. This is my purpose, and I’m excited to share my passion with others.”

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6 Facts You May Not Know About Renewable Energy

Solar panel

Environmental expert, and SCS instructor, Dr. Lucy Sportza shares some unexpected facts about renewable energy.

One of the main reasons there is so much global interest in adopting renewable energy is because it helps us reduce greenhouse gas emissions. But renewable energy is about more than climate change. Here are six facts you may not know about this critical technology.

1. Renewable energy can help address energy poverty

Around the world, hundreds of millions of people lack access to electricity, representing about 13% of the global population. The number of people lacking access to clean cooking fuels is much higher. Renewable energy technologies offer us the opportunity to alleviate energy poverty in an environmentally sustainable and socially responsible fashion. Increasing access to energy is essential for social and economic development in many parts of the world, such as in sub-Saharan Africa.

2. Renewable energy discussions must be interdisciplinary

We cannot study renewable energy solely from an engineering or technology perspective. Our energy choices have significant implications to the biophysical environment and the social and economic well-being of people around the world. This is not just about what energy resources we rely on, be they fossil fuels, nuclear, or renewable energy. It is also about how we use energy resources. We have to ask questions about what biomass we used to create bioenergy, how we decide where to place wind turbines to reduce the potential negative impacts, and understand the role of politics in how quickly or slowly we adopt renewable energy. 

3. Global usage of renewable energy is increasing rapidly

According to statistics from the International Renewable Energy Agency, the installed capacity for wind energy (on and offshore) more than quadrupled between 2010 and 2020. The installed capacity for solar energy (thermal and photovoltaic) has increased even more rapidly, showing a 17-fold growth between 2010 and 2020. Other renewable energy technologies are continuing to develop, although presently their use is not as large, apart from hydroelectricity. Solar and wind energy are economically viable, and their cost is continuing to decrease.

4. Multiple energy products are possible using renewable energy

Depending on the technology and processes used, we can create solid, gaseous, liquid, heat, and electrical energy. In this way, we can fulfil all of our energy needs to keep our society operating the way it does. In Ontario, we already use liquid renewable energy—bioethanol—for some of our transportation, and countries around the world are looking to increase the amount of biofuel blended with petroleum-based transportation fuels to reduce greenhouse gas emissions from the transportation sector. Biomethane can be substituted for natural gas, heat can be used in industrial as well as domestic and institutional settings, and, as we know, electricity is vital in our homes, businesses, and commercial settings.

5. Many renewable energy technologies are scalable 

Renewable energy can be flexible and extremely useful for supplying energy needs in remote areas, including those where extending grid systems would be costly and challenging, such as mountainous zones or remote communities in the North. Solar energy, bioenergy, geothermal, and wind energy can be designed to provide power for individual houses, farms, and other enterprises. Or, they can be built on much larger scales, with the resulting energy contributing to electrical grids that supply urban areas or, in the case of other forms of energy products—such as liquids—transported to where they are needed.

6. New technologies are emerging all the time 

There have been rapid advancements in renewable energy over the last couple of decades, and work continues all the time. In solar energy, innovations related to solar fabric and solar paint are just two of the exciting ideas to follow. In terms of bioenergy, we continue to search for the strongest feedstocks, thinking in terms of environmental, economic, and social feasibility. New methods of exploiting tidal and wave energy are being tested. And we continue to make progress with hydrogen gas, which could make a very significant difference in the transportation sector, not only for automobiles, but notably for large freight trucks, shipping, and aviation. 

Whatever your background, there’s a lot to learn about renewable energy, whether your focus is on the technology, energy planning, environmental management, social development, or something else entirely. Because energy is fundamental to modern life, questions about how we will produce it are something everyone should be interested in, to make informed decisions personally and to contribute to public discussions.

 

Dr. Lucy Sportza has been in the Department of Geography, Environment and Geomatics, University of Guelph since 2006, and at the University of Toronto, School of the Environment since 2009. She has a B.A. from the University of Toronto (Geography – Environment and Resource Studies), and an M.A. and Ph.D. from the School of Planning, University of Waterloo. Her doctoral research focused on planning for urban parks and protected areas, with a focus on Toronto. Lucy’s current interests include the use of parks and protected areas in urban areas to make them healthier and more livable in the face of environmental change. A strong secondary interest is in renewable energy systems. A theme of her work is integrating the evolving scientific knowledge with what we should be doing to protect our biophysical environment and the necessity of making decisions that take social, economic and other considerations into account.

Her course, Principles of Renewable Energy, starts this spring.

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