Online and Remote Learning

Conflict is inevitable in business. In this interactive course, you’ll learn how to turn that from a negative into a catalyst for positive change. You’ll use group exercises and role-play to become more adaptable and approach conflict more effectively. You’ll explore best practices in communication that strengthen your leadership and negotiation skills. You’ll emerge better equipped to coach employees, analyze the needs of diverse audiences, and create effective and inclusive narratives that persuade them to see your point of view. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Recognize and chart observations for delegation Develop strong diction, tone and vocal variance Analyze audiences with diverse needs and/or backgrounds Design effective and agile narrative structures Define and prioritize objectives in preparation for negotiation Competencies/skills developed in this micro course include: Coaching Persuasion Inclusion Storytelling Conflict Management

This course is dedicated to disrupting entrenched patterns of thinking and behaviour that adversely affect business outcomes, underutilize talent, and lead to resource wastage. You will learn to develop a self-disciplined mindset that emphasizes proactive action over passivity and effectively minimizes risks at the individual, team, and organizational levels. Through the power of critical, creative and collaborative thinking, you will be empowered with strategies and insights to break free from limiting habits, fostering a culture of dynamic and responsible decision-making that drives success in the business environment. By the end of this micro course, you'll be able to: Demonstrate an ability to imagine, and play Understand the process and power of logical reasoning Explain your choices in processing information Perform effective searches using diverse sources Define the parameters and goals of the problem Competencies/skills developed in this micro course include: Creativity Critical Thinking Data Driven Decision Making Digital Literacy Problem Solving

Need to rally your troops to new heights? In this fast, focused course, you’ll learn how to engage and manage employees and better align their efforts with organizational strategy. You’ll work on talent selection and development, performance coaching and team-building models that embrace accountability, reduce conflict and amp up commitment. You’ll identify and define leadership styles, evaluate attitude and effort and produce processes that drive change. You’ll become more adept at creating organizational efficiency, defining team values and measuring performance. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Identify and define various leadership styles Evaluate attitude and effort in relation to goals Produce processes that drive change Design effective timelines for organizational efficiency Define team values for effective performance measurement Competencies/skills developed in this micro course include: Team Engagement Talent Management Cultural Curation Project Management Accountability

Leaders can only achieve great results through the efforts of others. In this course, you’ll discover how to create a culture that fosters cooperation and promotes personal and team success. You’ll learn how to manage the diverse and complex world of human performance by supporting behaviours that cultivate trust. You’ll increase workplace collaboration by developing opportunities to share and value collective insights. You’ll create a reflective practice built on turn-taking and self-regulation and the ability to see problems as opportunities. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Recognize the importance of turn taking and self-regulation Justify the need to see problems as opportunities Construct a culture that fosters cooperation Support behaviours that cultivate trust Develop opportunities to share / value collective insights Competencies/skills developed in this micro course include: Empathy Positivity Social Consciousness Relationship Building Collaboration

The one predictable thing in business in unpredictability. When every interpersonal encounter can turn on a dime, you have to be able to effectively communicate and respond to the needs of your team. In this course, you’ll explore motivational factors, reinforcements and employee-centred approaches that generate extraordinary results. You’ll learn how to engage employees at times of fear and uncertainty, increasing your comfort level and theirs. You’ll acquire greater negotiation skills and be better able to deal with diverse audiences. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Formulate intrinsic vs. extrinsic motivation techniques Demonstrate body gestures and positioning for maximum engagement Choose content and style that accounts for diverse audiences Define the problem for maximum audience resonance Understand options for an effective negotiation process Competencies/skills developed in this micro course include: Coaching Persuasion Inclusion Storytelling Conflict Management

One of the greatest gifts a leader could give an organization is to develop a highly effective team of solution providers. Yet in today’s world of global competition, multi-generational differences, competing priorities and personal agendas - solving problems and effectively executing strategy is a rare commodity. This course demonstrates how to collect, distil, and leverage data insights to provide critical and creative data-driven decisions. More strategic internal and external problem solving is just one course away! Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to:                      Combine, cluster, connect different ideas and information with purpose Assess the value of inductive vs. deductive logic processes Analyse and interpret diverse data for a defined goal Characterize and categorize online sources using proper citations Prototype solutions given situational constraints Competencies/skills developed in this micro course include: Creativity Critical Thinking Data Driven Decision Making Digital Literacy Problem Solving

It takes a special type of leader to inspire people in today's multi-generational, displaced, mobile, and culturally diverse environment. In this course, you’ll prepare to be an authentic leader who delivers superior strategic results. You’ll learn how to engage teams, manage talent and create a culture of goal-setting and accountability. You’ll compare motivational strategies and discover how to build an environment that supports agility. You’ll discover how to leverage communal spaces, and document and defend processes related to organizational culture. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Compare the efficacy of various motivational strategies Develop talent-focused hiring / selection tools Design a built environment that supports agility Create regular expectation, goal, and fear setting protocols Document and defend processes related to organizational culture Competencies/skills developed in this micro course include: Team Engagement Talent Management Cultural Curation Project Management Accountability

Whole-body mental health care is an emerging field of health care. It aims to assess and support physical and biological systems in the body to enhance mental and emotional wellbeing.  Join instructor Meghan Bauer to gain a basic understanding of whole-body mental health and learn how it can complement both psychological therapy and medical treatments.  Develop a proactive and holistic approach to your best health and the health of those in your care. By the end of this course, you'll be able to: Learn what the microbiome is and explore the connections between your digestive system and your mental wellbeing. Understand how hormones play a role in resilient mental health. Explore nutrients needed for optimal health and how to assess possible deficiencies. Discuss how inflammation plays a role in mental wellness and learn how to address it. Learn evidence-based strategies to help calm the mind and lift your mood.

Developed by The Gallup Organization, the CliftonStrengths assessment is a performance-based tool that builds self-awareness and strength. Unlike personality tests, the CliftonStrengths assessment goes beyond general definitions of your personal traits and digs into how specific strengths can be cultivated and used to enhance your career.  This asset-based approach can empower you to understand your strengths and how to apply them to meet your personal and professional goals. This 2-part program will include a workshop facilitated by a CliftonStrengths coach and will also provide you with a 1:1 coaching session where you can dive deeper into your strengths and come up with an action plan for navigating your career journey.   By the end of this course, you'll be able to: Identify and understand individual strengths Apply strengths in personal and professional settings Create a personalized strengths development plan

Career Wayfinding is a cohort-based three-part weekly workshop series that applies principles of design thinking to build an action plan for your career and life’s work. The workshops consist of interactive activities where you will work to gain new perspectives and interpret them in a way that can keep you motivated and inspired in your career journey. The sessions will also provide you with the tools to generate more ideas, increase creativity, and be more agile and future ready for your career journey. Whether you’re just starting out or looking to make a change, this series can help you gain clarity on where you are right now, brainstorm what steps you want to take next, and provide resources you need to become the confident navigator in your career journey. By the end of this course, you'll be able to: Enhance your problem-solving and creative thinking skills Gain clarity and motivation in career decision-making Develop a personalized career action plan by applying design thinking principles to identify current career challenges