Online and Remote Learning

This course is for you if you've successfully completed the SCS Korean Level VII or have the equivalent language skills. This course is designed for intermediate-level leaners (between B1 and B2 on the CEFR grid). You will practise your Korean-language skills in speaking, writing, listening, and reading at the intermediate level. This course teaches Korean language focusing on advanced grammar using the contemporary topics and trends in Korean society. Become proficient in speaking, writing, listening, and reading at the upper intermediate level. Read and write about contemporary topics, and understand and enjoy some literature while becoming more acquainted with Korean perspectives. Develop a deeper appreciation of Korean literature and improve reading comprehension by introducing poems, essays, and traditional tales, etc. Gain a more in-depth understanding of Korean popular and traditional culture.

Customer Experience Management (CXM) is the leading strategy companies harness to grow their market share and transform their customers’ experiences. This course will introduce you to key customer experience (CX) concepts to help you launch a Customer Experience Management (CXM) program. Over 12 weeks, you’ll learn how to plan, design, and manage programs that support brand messaging and drive revenue growth. Through case studies and active learning, this course explores the major building blocks of a successful CXM program including: strategy, customer insights, personas, journey mapping, experience design, and organizational adoption. You’ll emerge with the skills you need to run successful CX programs, and manage interactions throughout the customer lifecycle. Outline the key components and tools of a successful Customer Experience Management (CXM) program. Describe how effective CXM aligns to the pillars of customer growth. Plan, design and manage CXM strategies to support brand messaging and drive revenue growth. Build a CXM roadmap to meet organizational goals. Describe key trends and technologies in CXM and their impact on the pillars of customer growth.

In this micro course you will explore the history, values, principles, and philosophy of DevOps. You’ll examine how it can help the organization to deliver software more efficiently, and with greater agility and quality. Join us to learn about the kind of culture and structure you will need in organizations to make DevOps successful. You’ll also explore how to value people who make DevOps successful, and various approaches to seamlessly deliver software products. This micro course will also explore the processes and practices of continuous delivery. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Define DevOps and describe its benefits as compared to other approaches. Describe the DevOps lifecycle and processes. Compare and contrast models of Agile and Waterfall software delivery. Describe agile techniques (Lean, Scrum, Kanban) used in software development and when/how to apply them. Competencies/skills developed in this micro course include: Agile methods: scrum, kanban, lean Agile planning: product planning, selection and benefits Software development Release planning Continuous improvement Cross collaboration Change management

If you understand DevOps practices and benefits, and the organizational process changes and structures required for it to be successful, this micro course is for you. You‘ll learn about DevOps architecture and the overall DevOps ecosystem. In addition, you’ll explore continuous integration and other relevant practices and tools. Career opportunities and DevOps roles in matured organizations will also be discussed. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Describe the DevOps ecosystem and models of architecture (monolithic vs microservices architecture). Define key concepts in DevOps including Configuration Management, Continuous Integration, and Continuous Delivery. Describe and select appropriate test and Deployment strategies. Identify best practice tools and application for implementation. Explore Cloud DevOps (Azure, GCP and AWS). Competencies/skills developed in this micro course include: Application architecture Application infrastructure Agile Application Development Software development Software automation Automation testing & monitoring Cloud infrastructure management Team collaboration

Project management is both an art and a science. Knowing and applying the key tools and techniques required to manage waterfall projects, (also known as traditional or predictive projects) will help you add value as a team member or project leader. The course is designed for those with some project management knowledge and experience wanting to gain in-depth knowledge and practice applying the tools and techniques to manage predictive projects. In this practical course, you will apply tools and techniques such as decomposition, make-or-buy, estimating, schedule compression, contingency development, and earned value management. By the end of this course, you'll be able to: Construct a WBS to control project activities based on requirements Design a project procurement and contract management approach to support project success Design a project estimating approach to address the estimating challenges on the project Construct a project schedule to address resource and time constraints Formulate the project contingency Design a project control system and acceptance criteria

The major dialect of the Middle Eastern cinema, music and entertainment industries, colloquial Egyptian Arabic is understood by the entire Arab world. Its structures are simpler than those of Modern Standard Arabic. Classes focus on learning the sounds of the language as guided role-playing lets you practise vocabulary in simple everyday interactions. You'll converse in a relaxed group setting and learn about Arab customs and culture. Acquire enough Arabic to participate in simple everyday conversations. Be able to greet people, request some basic information and express basic likes and dislikes. Travel more easily in Arabic-speaking countries. Enhance relationships with friends, family members, business associates and other Arabic speakers.

In this course, you’ll learn how DevOps tools and applications help technology leaders deliver software products with greater agility. You’ll explore the eight stages of the DevOps tool chain—Plan, Code, Build, Test, Release, Deployment, Operations and Monitoring—and get hands-on experience using a range of agnostic tools and platforms. You’ll learn the benefits and challenges of using cloud-specific platforms such as AWS, Azure and GCP and gain valuable tools and experience that can enhance your position within your organization. By the end of this course, you'll be able to: Define the basic concepts of DevOps  Describe the eight different phases of DevOps – Plan, Code, Build, Test, Release, Deployment, Operations, and Monitoring, with benefits Evaluate and apply the eight phases of DevOps through labs and demonstrations.  Analyze DevOps Cloud Offerings for AWS, Azure and GCP Describe advanced concepts of DevOps such as DevSecOps, DataOps, MLOps, AIOps related to Security and Compliance

Self-driving laboratories (SDLs) incorporate AI and automation into scientific laboratories to speed up the discovery of new materials for applications such as clean energy and cancer drugs. Discover the essential principles of SDLs by building a ‘Hello World’ SDL from scratch. In this asynchronous, remote course, you will build a self-driving colour matcher using dimmable LEDs and a light sensor. This introduction will help you implement hardware/software communication, database integration, microcontroller programming, and Bayesian optimization. Each of these are important components of an SDL, and you will get a taste of these in the course modules that will prepare you for deeper dives in future courses. This course is presented in partnership with the Acceleration Consortium at the University of Toronto. This is an online, self-directed course, and you can work through the modules at your own pace. You can expect to complete the course in a month, but have up to 1 year to complete it. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper-proof, verifiable, blockchain-based, and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this course, you'll be able to: Define and explain key terms and principles of self-driving labs to demonstrate understanding Apply MQTT or similar frameworks to send commands and receive sensor data over WiFi Demonstrate the ability to use MongoDB to store and retrieve experiment configurations and results effectively Develop and implement software on a Raspberry Pi Pico W microcontroller to control device power and read sensor data accurately Modify a Bayesian optimization script using the Ax Platform to iteratively propose new experimental configurations Integrate the individual SDL components to orchestrate the full ‘Hello World’ workflow Competencies/skills developed in this micro course include: Basic self-driving lab literacy Microcontrollers and sensors Bayesian optimization Hardware/software communication Database management Workflow orchestration

If you want to make films but lack the track record to attract major funding, this course is for you. You’ll learn how to produce a film, from writing through distribution, on a budget under $250,000. You’ll break down a script, create efficient schedules, calculate appropriate tax credits, and get tips on working with union crews to run a smooth shoot. You’ll tackle post-production, draft a marketing plan, and learn how to pitch your project to producers, broadcasters, distributors, and other funding agencies. Adapt a script to work within the micro-budget world and breakdown a script; Execute applications for arts grants and other Government funding agencies; develop and execute a crowdfunding campaign; and calculate CPTC and OFTTC tax credits; Create a budget and production schedule, run a smooth shoot (principal photography), and tackle post-production; Execute a marketing and distribution plan to create maximum exposure for your film; Create materials needed to pitch your projects to producers, broadcasters, distributors, and other funding agencies.

If your organization needs to improve its productivity and services to remain competitive, this six-week course is for you. You’ll learn how to analyze your research to better understand your stakeholders and meet their needs. You’ll build deeper customer empathy, uncover actionable insights and identify framework designs that resonate and reconcile the needs of different stakeholder groups. Through hands-on activities and projects, you’ll explore the mindset and theory behind basic analysis and synthesis methods and build your confidence using both. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Understand the value of Insights in the Design process Facilitate a qualitative Design Research study from beginning to end Understand the mindsets behind each step of the research process and implement basic data Analysis and Synthesis methods Recognize and practice creating the different types of sense-making frameworks Develop actionable Insights from the research Competencies/skills developed in this micro course include: Design Research Facilitation Design Research Synthesis Design Research Analysis