When in-class learning was suddenly no longer an option due to public health safety related to the pandemic, effective online learning options became more important than ever. In this three-part series, we explore how our teams at SCS responded to learner needs during the COVID-19 onset, what you can expect from an online learning experience at SCS, and tips for leading a team in difficult times.
Many of us have struggled with hair-pulling, frustration-inducing experiences trying to homeschool kids, work remotely, manage households, and/or care for loved ones, all while dealing with many unknowns. We’ve all had moments of feeling overwhelmed with the technical challenges and nuances of our new, highly digital life.
If you are intrigued by the benefits of lifelong learning but feel unsure about (yet another) online experience, we want to tell you that online education at SCS has been designed so that you can focus on- and enjoy- the learning journey. Follicles intact.
At SCS, we have two online learning models. Our remote delivery courses closely mimic an in-class course experience. Learners and instructors usually meet in real time via live webinars. Similar to in-class courses, these synchronous options are great for learners who like meeting with their classmates and instructor at scheduled times. Our online learning option offers more flexibility, through synchronous and asynchronous learning. Learners are able to engage with course content at times that work best for their schedule.
Janay Gouveia, Manager of our Learning Innovation team, says there are five key reasons why our online offerings provide a stellar learning experience.
1. Easy to use
Quercus (powered by Canvas), U of T’s online learning management system, is easy to navigate, intuitive, and designed to be as straight-forward as possible. Essentially, it was designed with the learner in mind. In fact, most of the Learning Innovation team are SCS learners themselves, so they bring a learner-perspective to their design.
2. Instructor-led
Our remote and online courses are instructor-led and supported. Unlike many self-directed online courses, our courses are designed, taught, and evaluated by instructors who are industry and subject matter experts. If you have a question or comment, your instructor is fully accessible to you. Instructors provide feedback and guide you on your learning journey. They are passionate about their subject matter, and fully committed to your success as a learner.
3. Tech support
We have a Help Centre to assist you with technical support. We also offer personalized phone and email support, which means you get to speak with a real person who is an expert in online learning. We also have front desk staff who can offer support. You are not alone; if you have a question, we are here with an answer.
4. Community
Our Learning Innovation team thinks long and hard about ways to ensure that an online learning experience includes connection, community, and opportunities to engage and share. Through thoughtful design, our online offerings allow you to engage with your classmates and instructor. Via discussion forums, group work, interactive webinars, breakout groups, networking activities, polls, and surveys, you will be part of a thriving digital learning community.
5. Results
Our online courses have the same learning outcomes as in-class offerings. You will experience the same high-quality academic content online as you would in class. Remote Delivery and Online Learning courses are carefully designed to ensure full engagement with all course content.
Learning online has never been easier. The only question is, are you ready to take a bold step forward?
In Part III of our Lessons in Online Learning Series, Learning Innovation Manager Janay Gouveia shares tips and strategies for leading a team remotely in difficult times. Stay tuned!