Online and Remote Learning

This 2 day, 12 hour course teaches best practices in detecting behaviours relating to past trauma, and managing dysregulated behaviours, which may particularly arise in participants during Mindfulness practice. Learners will examine how to assist participants in staying within, or close to, their “Windows of Tolerance”.  Strategies are demonstrated, and practiced, which are trauma-sensitive and trauma informed, including considerations relating to small group work, careful choice of languaging, and sensitive preambles and inquiry relating to formal practices. Body scan meditation strategies are particularly examined. This training helps facilitators to improve their skills at inquiry, normalize their responses to behaviours triggered in participants, and increase their confidence and abilities in managing complex situations that may arise during Mindfulness courses. Empowering participants during Mindfulness courses through providing a range of choices during teaching, is also examined. Develop a referral process that ensures the client is ready and appropriate for Mindfulness course entry. Structure Mindfulness courses in a trauma-informed trauma-sensitive way Role model and use language with sensitivity to past trauma. Recognize behaviours which suggest triggering of past trauma Assist participants to stay within, or close, to their “window of tolerance”.

If you’re seeking practical tools to bring about positive change in your life, this experiential course is for you. You’ll explore the 16 Guidelines framework to deepen your experience in mindfulness as an embodied practice. You’ll enhance your capacity for personal reflection, resulting in a greater sense of well-being, confidence, purpose and emotional resilience. Drawing on proven techniques from positive psychology, social justice practices, neuroscience and centuries-old Eastern philosophy, you’ll develop an ethical, holistic approach to self-improvement and cultural change. Notes: This course is recognized by Foundation for Developing Compassion and Wisdom, as part of their Training Pathway to become an Accredited 16 Guidelines Level 1 Facilitator. For more information about the 16 Guidelines program and a full list of all their accredited facilitators and other programs, please visit their website: www.compassionandwisdom.org   Apply mindfulness and ethical practices to all aspects of life by using a set of practical and transformative tools. Identify your own embodied practice of mindful qualities in your personal and professional practices. Describe the elements of the theory and practice of embodied mindfulness-based practices.  Integrate and apply mindfulness to the four wisdom themes of the 16 G: Mindful thought; mindful actions; mindful relationships; and mindful purpose and livelihood

The world’s water resources are being taxed as never before. In this course, you’ll study the issues facing our water supply, including best practices for reducing demand and maintaining supply continuity. You’ll explore patterns of use, regulation and governance, different types of infrastructure in municipal settings, and supply vs. demand management approaches. You’ll examine the important role of water audits in planning and management, and emerge with the tools and resources you need to measure, manage and reduce water usage. After completing this course you’ll be able to: Identify and Describe the goals of water management: economic efficiency, social equity and environmental sustainability  Apply supply vs. demand management approaches to water resources Explain the theory and application of water audits at residential, commercial building, industry and municipal levels from a policy and technical perspective Explain and apply tools and processes to quantity and manage water usage Compare and contrast best practices and technologies to reduce water demand and maintain continuity of supply Analyze current and future trends that will affect water planning and management and the important role to be played by water audits

Do you like to write? Do you have a story or memoir you would love to get on paper? Do you have difficulty finding the time and concentration to write? Writers’ block? Or is your manuscript partly developed and your are looking for ways to move it forward. Guided Writing means writing in class with an instructor’s instructions. Students will write for at least half of each class. The instructor will offer structured writing prompts throughout the writing time to help students develop the scenes they want to write. The instructor will also introduce students to writing techniques useful in all writing. Every student will be given the instructor’s Writing Handbook, The Scribal Art, to supplement their in-class writing. This handbook includes a number of illustrative examples as well an introduction to techniques that all writers need to know—for fiction, genre writing, memoir and nonfiction. Fully developed scenes written in class Deeper understanding of literary technique Opportunity to workshop and develop new material

If your organization needs to boost productivity and improve service quality, it must build its service design capabilities. In this course, you’ll study the history and key principles of service design. You’ll learn to build long-term value by better understanding your customers’ needs. You’ll create customer journeys that unfold over time, identifying key opportunities for meaningful interaction through multiple channels. You’ll emerge better equipped to analyze your organization’s existing services and apply service design principles to help it remain competitive. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Describe what Service Design is and how it differs from User Experience (UX) Design and Customer Experience (CX) Design Identify and explain the principles of Service Design and compare with Design Thinking Recognize service as a customer journey and distinguish the key moments in that journey Analyze an existing service in order to judge its efficacy and value Plan to start practicing Service Design Competencies/skills developed in this micro course include: Client Focus Design Thinking Strategic Thinking Leading Change

If you’ve completed the Introduction to Service Design I – Principles and Concepts, you’re ready to delve further into a discipline that can dramatically improve productivity and quality and help your organization remain competitive. In this course, you’ll adopt a more systematic and creative approach to enhance your strategic design capabilities. You’ll use proven brainstorming techniques to generate rapid, meaningful prototypes of experiences you can evaluate. You’ll learn how to avoid common mistakes and create meaningful journey maps that allow stakeholders to share your vision. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Understand what tools and methods are commonly used by Service Design, and how they align to principles of the practice Create meaningful Journey Maps to visualize how a person interacts with touchpoints in order to achieve a goal Construct an artifact to organize the components of a service into a blueprint Create new ideas by using effective brainstorming techniques Develop rapid, low fidelity prototypes of experiences to evaluate ideas and present them to stakeholders Competencies/skills developed in this micro course include: Journey Mapping Service Blueprinting Ideation Facilitation Prototyping

Greek is the language of the civilization that most influenced Western culture. Join us and study more simple narratives in Attic Greek, spoken around Athens in about 500 - 300 BCE, the language of some of the greatest works of Western literature. Through the consideration of English words derived from Greek, we’ll see the vital part that Greek still plays in our language and thought. We’ll look at some more cultural and historical aspects of the language. An acquaintance with Latin or another inflected language will be useful but not necessary to continue your introduction to this beautiful and nuanced language. Continue to acquire Greek vocabulary. Read narratives in Greek. Understand more basic structures and forms of Attic Greek.

If you’re looking to kickstart your career in cyber security, this course is for you. This course will build your knowledge of core principles, techniques, roles and responsibilities. You’ll learn the concepts that frame and define standards, guidelines and industry practices, including risk management and assessment principles relating to cyber security threats. You’ll define network security architecture concepts, describe threats and vulnerabilities and emerge better prepared to ensure business continuity and disaster recovery. Basic cybersecurity concepts, principles and language  Basic risk management and risk assessment principles relating to cybersecurity threats Define network security architecture concepts Describe the threat process and identify common attacks and threat actors Identify the structure, components, connections and layout of security controls within an organization’s IT infrastructure Describe system life cycle management principles, including software security and usability  Explain system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, cover channel, malicious code) Business continuity/ disaster recovery concepts Describe emerging technologies and associated security issues, risk and vulnerabilities.

Get the knowledge and experience you need to optimize cloud technologies for big data, machine learning and AI projects. During this 12-week course, designed and led by industry professionals, you’ll examine best practices and learn the state-of-the-art cloud technologies, services, applications, and tools from major global vendors like Amazon and Google. You’ll also develop skills in Python programming and learn how to leverage vendor cloud services to design your best AI/ML solutions The course will also cover security/privacy considerations, and end-to-end technology stack to enable you to successfully build ML/AI solutions. Whatever role you play in data science – analyst, engineer, architect or team manager – you’ll emerge better equipped to leverage the benefits of cloud technologies. Take a strategic approach to cloud technologies for machine learning and AI Understand the risk, security and privacy considerations of using cloud and control access and mitigate risk to your organization/customer. Gain practical and applied understanding of cloud computing tools and technologies from Amazon Web Services and Google Cloud Platform  Learn how to leverage different services from cloud vendors to optimally design your AI/ML solutions

Discover the benefits of an embodied movement practice to help participants integrate past trauma. In this course, you’ll acquire the basic tools to practice in a group with ample time for experiential learning. By combining theory and practice, you’ll gain direct experience of mindful movement practices, including Trauma-Informed Yoga and Somatic Experiencing (SETM). You'll study the impacts and neuroscience of stress and trauma so you can share gentle movement practices in a safe environment and adapt them for various populations.  Identify and explain the basic tenets of Mindful Movement.  Describe the impacts of trauma on the nervous system and the basic elements of the stress response system.  Learn and practice interoception during gentle Mindful Movement practices.   Explore how to share a simple movement practice while creating a safe as possible environment. Learn how to adapt the practices for various populations.  Discuss and demonstrate the use of inquiry while facilitating Mindful Movement.