Online and Remote Learning

There are many paths to success, but proven strategies and principles allow some people to become top performers. In this course, you'll learn these principles and strategies and how to apply this knowledge immediately. Self-awareness, leveraging feedback, goal-setting, career strategy, handling adversity and managing your reputation are only a handful of the topics covered. This program is for public or private sector managers, emerging leaders and anyone seeking greater success. Understand the importance self-awareness plays in performance improvement.Leverage your strengths and minimize your weaknesses.Set goals and increase productivity to get results.Learn strategies to grow your job responsibilities and compensation.Manage your reputation and build your leadership brand.

Successful teams are built on clear goals, purpose and strategy. This fast and focused course will give you the foundation to build or shape a highly effective team. You'll learn what it takes to succeed in a team environment: goals and purpose, collaboration, leadership, talent selection, member profiling and measurement and successful execution of team strategy. This program is for private and public sector managers, project managers, emerging leaders or anyone who wants to enhance their team development skills. Select talented individuals and manage them effectively. Define team goals and purpose. Manage team and individual conflicts. Build short- and long-term teams and align members with your defined strategy. Measure team performance to stimulate continuous improvement.

This course gives you an overview of business basics in the life sciences sector, with a focus on employment strategies, industry growth and innovation, and helps you develop an individual employment plan. Gain valuable industry insight from practising professionals and guest speakers representing various sectors within the life sciences. Topics include the scope of life sciences at the international, national and regional levels, networking and employment outreach, résumé writing and interview skills and employment trends in the industry. Financial assistance may be available to eligible Ontario residents through the Ontario Bridging Participant Assistance Program (OBPAP) provided by the Ministry of Training, Colleges and Universities (MTCU). Please email scs.biotech@utoronto.ca or call 905.569.4508 for details. Gain employment strategies to enter the Canadian life sciences sector. Develop an employment-focused network within your field of interest. Create an individual employment plan. Improve your résumé and interview skills.

Pharmaceutical and laboratory operations depend on Good Manufacturing Practice (GMP) and Good Laboratory Practice (GLP). This GMP/GLP course teaches you the regulations and expectations of Health Canada HPFBI GMP/GLP and US FDA GMP/GLP and how they apply to the manufacturing, distribution and importation of pharmaceutical, radiopharmaceutical, biological and veterinary drugs. You'll learn effective Standard Operating Procedure (SOP) writing and GMP auditing and get valuable insight from guest speakers who work within the pharmaceutical industry. Financial assistance may be available to eligible Ontario residents through the Ontario Bridging Participant Assistance Program (OBPAP) provided by the Ministry of Training, Colleges and Universities (MTCU). Please email scs.biotech@utoronto.ca, or call 905.569.4508 for details.   Ability to work in a GMP/GLP-compliant environment. Know the importance of good documentation practices and record-keeping. Understand the purpose and reasoning behind GMP/GLP regulations and their practical application through key quality systems. Understand the Qualyty Assurance-GMP-Quality Control relationship. Acquire essential skills for effective SOP writing and GMP auditing.

Advance your understanding of occupational health and safety (OHS) management and get the tools to develop and apply the right system for your organization. If you're a professional with responsibility for managing OHS, learn about legislative compliance, risk management, hazard recognition and control and due diligence. You'll analyze and discuss precedent-setting case law, scan contemporary systems and thoroughly review the amendments to Bill C-45 that established the crime of OHS Criminal Negligence in the Criminal Code. Apply and interpret federal and provincial occupational health and safety (OHS) legislation. Ensure compliance with industry standards and best practices. Apply the principles and key requirements of an OHS management system. Review Bill C-45 (Section 217.1 of the Criminal Code) and know how to comply with it. Create a safety culture within an organization.

Building on your project management experience, this micro-course will help you develop the skills and competencies you need to establish, lead, and/or work within a Project Management Office (PMO). A PMO provides structure to centralize and standardize project management initiatives so your organization improve its project management maturity and can achieve its goals. You’ll learn about the different types of PMOs, how they create value, and how to select the right type of PMO to best support the unique needs of your organization to be successful. By the end of this learning experience, you’ll know how to create, grow, and sustain a PMO that delivers value to your organization, and how to navigate important risks and challenges. In addition, you’ll gain the ability to assess the maturity of an existing PMO, and how to align the PMO to organizational strategy. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. For more information, please visit: https://learn.utoronto.ca/programs-courses/unique/micro-courses. By the end of this micro course, you'll be able to: Describe what a PMO is and does Assess the appropriate type of PMO for an organization Evaluate the considerations for creating a PMO Assess the maturity level of a PMO Design a PMO to add value to an organization Create a PMO execution plan Competencies developed and assessed in this course include: Assessing the type of PMO needed Writing a PMO business case Building and sustaining a PMO Assessing the maturity of a PMO Aligning the PMO with strategy

Building on the basics taught in 1344 Copywriting that Sells & 3681 Writing Digital Content, in this course you'll take your copywriting skills to the next level — with an emphasis advanced copywriting and content marketing writing strategies. Inspired by real-world examples used throughout the course, you'll learn techniques for writing such challenging projects as email campaigns, landing pages and sales pages, ecommerce websites, online ads (Facebook, Google, etc.), blogs, social media, and more. In addition, you'll walk away with the latest tricks-of-the-trade that top copywriters use to drive more traffic to websites, boost response rates on online ads, improve response and conversions on email campaigns, and more. Learn to brainstorm, outline, summarize, and edit using generative AI tools, while applying critical thinking skills to fact-check, customize, and improve the AI writing outputs. You'll hone your craft on practical assignments and receive feedback. This course is taught by an experienced copywriter. This course was formerly called Online & Social Media Copywriting. Take your current copywriting skills and knowledge to an advanced level. Build on your ability to strategize and write a range of promotional materials, from websites to Facebook ads to YouTube commercials. Master the latest best practices in strategizing and writing content (blogs, social media, etc.) that get results. While using AI tools (like ChatGPT, Jasper, and others) in your writing, develop your own unique voice.

This course introduces you to key concepts, strategies, and trends behind the extraordinary rise of ecommerce and its impact on both our professional and personal lives. Today, the “do-or-die” importance of ecommerce to modern-day business success and survival is indisputable. This course combines conceptual learning with case study presentations of real-world online businesses and discussions on ecommerce impacting “breaking news” stories.  A primary outcome of the course is the ability to research, strategize, and develop a preliminary business plan for an online business.   Understand the terminology, key trends, core sales, marketing & infrastructure needs of ecommerce Recognize the technical, strategic and operational demands of starting and running an online business Review the most common online business and sales models and understand how they can be used to create a successful omnichannel online business Develop a start-up strategy for an online business with consideration given to a target market, value proposition, market offering, and financial model Research, conceptualize, and develop a preliminary business plan for an online business 

This course prepares you to start and run an online business. You'll learn market research, website design, online marketing and web analytics. Find out how to drive high-quality traffic to your website through search engine optimization (SEO), social media presence and online advertising tools and how to measure and tune website performance. Learn to manage content and relationships and oversee online marketing and business operations. Use the most common and important ecommerce/online business tools. Understand web-based market research. Learn new approaches to customer-experience management. Get to know website design. Use tools to design and manage an online marketing program.

This course is for you if you're an online business owner or operator who wants to learn best practices in your industry. You'll review case studies that highlight real online business challenges and what industry leaders did to overcome them. You'll examine businesses that are pure-play (online only) and hybrid (online and offline), start-ups or already in flight. Topics include strategy development and implementation, operations, performance management, legal and security issues, change management and fostering ongoing innovation. See how industry leaders produce superior online business and ecommerce results. Study strategic, operational and resource requirements of online business management. Understand the skills required on an online business team. Use key performance indicators to measure and manage performance. Work as part of a team to address management issues.