Online and Remote Learning

The 10-module course examines a wide range of water issues in the urban environment, including water supply challenges, unsafe drinking water, water pollution, overconsumption of water resources, inadequate wastewater treatment, and degradation of urban streams and rivers. Course content covers conventional approaches to urban water management, along with new thinking and emerging approaches to address pressing water-related issues. Sustainable strategies, based on the view of urban water infrastructure and services as a socio-technical system and the goal of a circular water economy, are emphasized. The need to transition towards sustainable urban water management is vital and pressing due to environmental concerns, social equity, increasing urbanization, and climate change. The context of the course is primarily North America, with additional material and perspectives drawn from other parts of the world. Course format consists of weekly readings, videos, asynchronous online discussions, synchronous webinars, and written assignments to explore key topics. After completing this course you’ll be able to: Understand the importance of the circular water economy and related strategies known as the 4 Rs (reduce, reuse, recycle and recover) that enable sustainable use of water resources. Appreciate the options for increasing water supply where needed by means of alternative water sources and know constructive measures to protect and maintain drinking water quality Grasp the potential for reuse and recovery of useful resources from wastewater, such as nutrients and energy. Recognize that water demand management can effectively reduce excessive water consumption, and know various strategies and tools that fall under this approach. Understand the role of green infrastructure, such as rain gardens, green roofs and permeable pavements, in reducing urban runoff and mitigating flooding. Know general strategies and techniques for restoration of degraded streams and rivers in urban areas. Be familiar with examples of cities worldwide that are making progress towards sustainable urban water management and develop an action plan for a North American city.

Water is one of our most precious resources and managing it in a changing world requires new approaches. In this course, you’ll explore connections between water and broader economic and social issues, including food production, energy, transboundary conflict and health. You’ll examine the impacts of climate change and human demand in developed and developing countries. You’ll emerge with a greater appreciation of the benefits and limitations of current practices, and the challenges facing planners, managers, policy-makers, advocates and sustainability professionals. After completing this course you’ll be able to: Identify and explain current critical issues related to water resources management, Assess future evolving challenges to water resources, both due to human demands and environmental change, Analyze the similarities and differences between developed and developing countries,  Evaluate a variety of approaches which are used in managing water resources, including the benefits and limitations involved, and Assess the need for new approaches to water resources management in a changing world.

The world’s water resources are being taxed as never before. In this course, you’ll study the issues facing our water supply, including best practices for reducing demand and maintaining supply continuity. You’ll explore patterns of use, regulation and governance, different types of infrastructure in municipal settings, and supply vs. demand management approaches. You’ll examine the important role of water audits in planning and management, and emerge with the tools and resources you need to measure, manage and reduce water usage. After completing this course you’ll be able to: Identify and Describe the goals of water management: economic efficiency, social equity and environmental sustainability  Apply supply vs. demand management approaches to water resources Explain the theory and application of water audits at residential, commercial building, industry and municipal levels from a policy and technical perspective Explain and apply tools and processes to quantity and manage water usage Compare and contrast best practices and technologies to reduce water demand and maintain continuity of supply Analyze current and future trends that will affect water planning and management and the important role to be played by water audits

If your organization needs to boost productivity and improve service quality, it must build its service design capabilities. In this course, you’ll study the history and key principles of service design. You’ll learn to build long-term value by better understanding your customers’ needs. You’ll create customer journeys that unfold over time, identifying key opportunities for meaningful interaction through multiple channels. You’ll emerge better equipped to analyze your organization’s existing services and apply service design principles to help it remain competitive. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Describe what Service Design is and how it differs from User Experience (UX) Design and Customer Experience (CX) Design Identify and explain the principles of Service Design and compare with Design Thinking Recognize service as a customer journey and distinguish the key moments in that journey Analyze an existing service in order to judge its efficacy and value Plan to start practicing Service Design Competencies/skills developed in this micro course include: Client Focus Design Thinking Strategic Thinking Leading Change

If you’ve completed the Introduction to Service Design I – Principles and Concepts, you’re ready to delve further into a discipline that can dramatically improve productivity and quality and help your organization remain competitive. In this course, you’ll adopt a more systematic and creative approach to enhance your strategic design capabilities. You’ll use proven brainstorming techniques to generate rapid, meaningful prototypes of experiences you can evaluate. You’ll learn how to avoid common mistakes and create meaningful journey maps that allow stakeholders to share your vision. Within 4-6 weeks of successfully completing this course, you will receive your micro-credential indicating achievement of the outlined learning outcomes and competencies/skills. Micro-credentials are tamper proof, verifiable, blockchain-based and 100% digital. They can be shared on social media, including LinkedIn and Facebook, embedded in websites or downloaded as PDFs. By the end of this micro course, you'll be able to: Understand what tools and methods are commonly used by Service Design, and how they align to principles of the practice Create meaningful Journey Maps to visualize how a person interacts with touchpoints in order to achieve a goal Construct an artifact to organize the components of a service into a blueprint Create new ideas by using effective brainstorming techniques Develop rapid, low fidelity prototypes of experiences to evaluate ideas and present them to stakeholders Competencies/skills developed in this micro course include: Journey Mapping Service Blueprinting Ideation Facilitation Prototyping

Discover the benefits of an embodied movement practice to help participants integrate past trauma. In this course, you’ll acquire the basic tools to practice in a group with ample time for experiential learning. By combining theory and practice, you’ll gain direct experience of mindful movement practices, including Trauma-Informed Yoga and Somatic Experiencing (SETM). You'll study the impacts and neuroscience of stress and trauma so you can share gentle movement practices in a safe environment and adapt them for various populations.  Identify and explain the basic tenets of Mindful Movement.  Describe the impacts of trauma on the nervous system and the basic elements of the stress response system.  Learn and practice interoception during gentle Mindful Movement practices.   Explore how to share a simple movement practice while creating a safe as possible environment. Learn how to adapt the practices for various populations.  Discuss and demonstrate the use of inquiry while facilitating Mindful Movement.

Alert: PMP® Exam Changes July 2026 The PMP® Exam will be updated in July 2026. Plan ahead: Write the exam before the changes take effect. Our PMI® Authorized PMP® Exam Prep course gives you the knowledge and confidence to succeed under the current exam format. Highly experienced instructors help you prepare for exam day. Upcoming Online Course Options: Option 1: 3812-026 — Jan 26 to Apr 19, 2026 (Thurs webinars) with Peter Monkhouse, PMP Option 2: 3812-027 — Accelerated format, Mar 23 to May 10, 2026 (Mon & Thurs webinars) with Mohit Arora, PMP Don’t wait – register today!   The School of Continuing Studies is an Authorized Training Partner (ATP) with the Project Management Institute (PMI). The Project Management Professional (PMP®) certification demonstrates a command of and a commitment to project management. It indicates you have a skill set that is highly desirable in a wide range of professions and industries.  The PMP® certification is the industry standard for project management excellence and is respected by employers around the globe. This PMI® Authorized PMP Preparation course will prepare you to write the PMP® Exam.  What is Unique About our Course? •    6 simulated PMP® practice exams (180 questions each), and over 2,000 additional practice questions let you test your knowledge and skills •    Practice with a total of 3,100 questions to build your confidence, hone your readiness for the exam, and demonstrate project management mastery subsequently on the job.  •    Access the practice questions and exams for 12 months (includes the time you take the course.) Course Features: •    Our instructors are certified by PMI as Authorized Training Partner Instructors. They are top project managers with expertise in waterfall, agile and hybrid practices. They are also popular and experienced online instructors, dedicated to student success. •    Live and engaging instructor-led webinar sessions provide expert advice and coaching to help you be exam ready. Webinar sessions are recorded for your convenience. •    Instructors provide insights on the application preparation process.  •    Network with like-minded, success oriented project professionals. •    Fulfill the 35 education hour requirement to write the PMP® exam. What’s the Value of the PMP®? The PMP® delivers value far into your career, so it’s worth the time, money and overall investment. It provides professional credibility, deep knowledge and increased earning potential. PMI reports that PMP® certification holders earn up to 25% more than noncertified project management professionals. Project managers who have proven skills and experience can find opportunities in a wide range of fields. Additionally, PMI research indicates that employers will need to fill nearly 2.2 million new project-oriented roles each year through 2027. This means project managers will be in high demand for years to come. Increase your competitive edge in the project management field with PMP® certification. Set yourself up for PMP® success with this PMI® authorized course with the School of Continuing Studies! This course is based on the PMI PMBOK® Guide - Seventh Edition, which is one of ten reference books, aligned to the current PMP® exam. SPECIAL NOTES: A $200 (plus tax) mandatory, non-refundable fee for PMI course materials will be charged in addition to the course fee. Registration in this course gives you 12 month (one year) access from the course start date to the course materials, the webinar recordings, the practice questions and practice exams.  Should you require access to the course materials for more than 12 months, we can provide a one-time extended access period for another 6 months (total of 18 month maximum) for a $500 fee.  The extended access fee will be non-refundable, and non-transferrable. If you write the PMP® certification exam after completing this course and are unsuccessful in passing the PMP® exam, you can re-take the course, with instructor approval, for a reduced fee of $500. You may also need to purchase a new $200 student workbook/digital key to re-take the course.  This offer is valid for six months from the conclusion date of your original course. •    Create and manage high-performing teams •    Plan, tailor and manage the project •    Execute and assess the project work •    Evaluate and deliver project benefits and value •    Hone your strategies to succeed in timed exam •    Acquire tips and tricks to remember and navigate key concepts •    Review practice exams to be PMP® certification ready

This course is for you if you've successfully completed the SCS Korean Level V or have the equivalent language skills. This course is designed for intermediate-level learners (B1 on the CEFR grid). Advance your Korean-language skills in speaking, writing, listening and reading at the intermediate level. We will equally emphasize these four skills throughout this course. You'll have opportunities to strengthen your reading skills through various historical and cultural articles and gain more confidence in speaking.   Become proficient in speaking, writing, listening, and reading at the intermediate level. Expand your reading ability with more knowledge of idiomatic expressions and real-world language. Compose a personal letter and a journal. Gain more insight into the cultural and historical background of Korea today.

More than 1.5 million people around the world now host their own podcasts, with thousands more launching every week. In this course, you’ll learn how to launch a successful podcast on a budget from your home. You’ll review all technical aspects of production, and explore strategies to reach global audiences, create intimate connections with listeners, and provide sought-after content. By the end of the course, you’ll be equipped with the knowledge, resources, and confidence to start and market your own show, while maximizing revenue streams. Distinguish a great podcast idea and create a success strategy Understand podcast fundamentals to ensure success  Review the podcast process: pre-production, creative, recording, editing and post production  Understand how to market your show with a focus on audience growth, platforms, and audio ads Evaluate the different ways to earn money from podcasts, review sponsorship rate cards, and how much to charge for ad slots

Why read poetry? For many of us, poetry was the class we disliked in high school. However, poetry performs a unique and important function in society. It is the earliest form of literary expression and still arguably the most sophisticated way of expressing the human condition. With scholar and educator, Jonathan Ullyot, discover some of the ways that poems work as art and as mirrors of life. We'll cover a wide range of poetic voices in English including women, aristocrats, paupers, and revolutionaries. Expect to discover the pleasure of reading poetry. By the close of the semester, you’ll: Understand the mechanics of poetry effectively and offer interpretations based on the poet's choice of meter and form Acquire a larger vocabulary to describe what a poem does to the reader emotionally and artistically Have a clearer idea of why poetry matters