Online and Remote Learning

Accident prevention should be a top priority for all organizations. Reducing accidents means fewer injuries and a boost to your reputation and employee morale. You incur fewer costs related to property damage, reduced productivity and legal liability. In this course, you'll learn the importance of approaching accident prevention systematically. Topics include occupational health and safety (OHS) programs, hazard identification, auditing tools, investigations and case studies. This online course has live webinars.  Understand the true cost of workplace accidents and how to prevent them. Investigate the direct and root causes of workplace accidents. Review the essential elements of an internal responsibility system. Understand the purpose of loss control and loss management programs. Implement an occupational health and safety (OHS) management system.

Want to jump-start your writing, sharpen your focus and create commercially viable work? This course explores a range of popular fiction genres - such as mystery, the thriller, horror, romance, science fiction, fantasy and young adult - and introduces you to a community of like-minded writers. You'll learn how to create strong plots, scenes with impact, three-dimensional characters and believable dialogue. You'll also examine the business of writing, including agents, publishers and the US and international markets. Apply concepts of plotting, pacing and characterization. Write the opening chapter of an original work of genre fiction. Produce a 25-word log line that sums up your project. Investigate the genre fiction marketplace.

This course gives you an overview of business basics in the life sciences sector, with a focus on employment strategies, industry growth and innovation, and helps you develop an individual employment plan. Gain valuable industry insight from practising professionals and guest speakers representing various sectors within the life sciences. Topics include the scope of life sciences at the international, national and regional levels, networking and employment outreach, résumé writing and interview skills and employment trends in the industry. Financial assistance may be available to eligible Ontario residents through the Ontario Bridging Participant Assistance Program (OBPAP) provided by the Ministry of Training, Colleges and Universities (MTCU). Please email scs.learnerservices@utoronto.ca for details. Gain employment strategies to enter the Canadian life sciences sector. Develop an employment-focused network within your field of interest. Create an individual employment plan. Improve your résumé and interview skills.

Pharmaceutical and laboratory operations depend on Good Manufacturing Practice (GMP) and Good Laboratory Practice (GLP). This GMP/GLP course teaches you the regulations and expectations of Health Canada HPFBI GMP/GLP and US FDA GMP/GLP and how they apply to the manufacturing, distribution and importation of pharmaceutical, radiopharmaceutical, biological and veterinary drugs. You'll learn effective Standard Operating Procedure (SOP) writing and GMP auditing and get valuable insight from guest speakers who work within the pharmaceutical industry. Financial assistance may be available to eligible Ontario residents through the Ontario Bridging Participant Assistance Program (OBPAP) provided by the Ministry of Training, Colleges and Universities (MTCU). Please email scs.learnerservices@utoronto.ca for details.   Ability to work in a GMP/GLP-compliant environment. Know the importance of good documentation practices and record-keeping. Understand the purpose and reasoning behind GMP/GLP regulations and their practical application through key quality systems. Understand the Qualyty Assurance-GMP-Quality Control relationship. Acquire essential skills for effective SOP writing and GMP auditing.

Advance your understanding of occupational health and safety (OHS) management and get the tools to develop and apply the right system for your organization. If you're a professional with responsibility for managing OHS, learn about legislative compliance, risk management, hazard recognition and control and due diligence. You'll analyze and discuss precedent-setting case law, scan contemporary systems and thoroughly review the amendments to Bill C-45 that established the crime of OHS Criminal Negligence in the Criminal Code. Apply and interpret federal and provincial occupational health and safety (OHS) legislation. Ensure compliance with industry standards and best practices. Apply the principles and key requirements of an OHS management system. Review Bill C-45 (Section 217.1 of the Criminal Code) and know how to comply with it. Create a safety culture within an organization.

Building on the basics taught in 1344 Copywriting that Sells & 3681 Writing Digital Content, in this course you'll take your copywriting skills to the next level — with an emphasis advanced copywriting and content marketing writing strategies. Inspired by real-world examples used throughout the course, you'll learn techniques for writing such challenging projects as email campaigns, landing pages and sales pages, ecommerce websites, online ads (Facebook, Google, etc.), blogs, social media, and more. In addition, you'll walk away with the latest tricks-of-the-trade that top copywriters use to drive more traffic to websites, boost response rates on online ads, improve response and conversions on email campaigns, and more. Learn to brainstorm, outline, summarize, and edit using generative AI tools, while applying critical thinking skills to fact-check, customize, and improve the AI writing outputs. You'll hone your craft on practical assignments and receive feedback. This course is taught by an experienced copywriter. This course was formerly called Online & Social Media Copywriting. Take your current copywriting skills and knowledge to an advanced level. Build on your ability to strategize and write a range of promotional materials, from websites to Facebook ads to YouTube commercials. Master the latest best practices in strategizing and writing content (blogs, social media, etc.) that get results. While using AI tools (like ChatGPT, Jasper, and others) in your writing, develop your own unique voice.

This course introduces you to key concepts, strategies, and trends behind the extraordinary rise of ecommerce and its impact on both our professional and personal lives. Today, the “do-or-die” importance of ecommerce to modern-day business success and survival is indisputable. This course combines conceptual learning with case study presentations of real-world online businesses and discussions on ecommerce impacting “breaking news” stories.  A primary outcome of the course is the ability to research, strategize, and develop a preliminary business plan for an online business.   Understand the terminology, key trends, core sales, marketing & infrastructure needs of ecommerce Recognize the technical, strategic and operational demands of starting and running an online business Review the most common online business and sales models and understand how they can be used to create a successful omnichannel online business Develop a start-up strategy for an online business with consideration given to a target market, value proposition, market offering, and financial model Research, conceptualize, and develop a preliminary business plan for an online business 

This course prepares you to start and run an online business. You'll learn market research, website design, online marketing and web analytics. Find out how to drive high-quality traffic to your website through search engine optimization (SEO), social media presence and online advertising tools and how to measure and tune website performance. Learn to manage content and relationships and oversee online marketing and business operations. Use the most common and important ecommerce/online business tools. Understand web-based market research. Learn new approaches to customer-experience management. Get to know website design. Use tools to design and manage an online marketing program.

This course is for you if you're an online business owner or operator who wants to learn best practices in your industry. You'll review case studies that highlight real online business challenges and what industry leaders did to overcome them. You'll examine businesses that are pure-play (online only) and hybrid (online and offline), start-ups or already in flight. Topics include strategy development and implementation, operations, performance management, legal and security issues, change management and fostering ongoing innovation. See how industry leaders produce superior online business and ecommerce results. Study strategic, operational and resource requirements of online business management. Understand the skills required on an online business team. Use key performance indicators to measure and manage performance. Work as part of a team to address management issues.

Learn the basics of writing for the stage and connect with a community of like-minded writers in this introductory course in our playwriting stream. Working with a produced playwright, you'll learn important theatrical elements including story structure, character development and dialogue. The course offers a supportive workshop setting where you can get feedback that will help further develop your skills as a playwright. Obtain a greater understanding of various forms of theatre from traditional to experimental. Develop practical skills and approaches to writing scripts. Complete a short one-act play with the support of your instructor and peers.