The AAP offers the Canadian Certified Administrative Professional (CCAP) certificate and designation for administrative professionals. Earning your certification demonstrates your aptitude as an administrative and office support professional and reflects your commitment to excellence through life-long learning.
To learn about the CCAP certification, please click here.
Earn Your Designation/Certification
To learn about the CCAP certification, please click here.
Certification requires the completion of four compulsory and three elective courses; see the School of Continuing Studies equivalent courses below.
Compulsory courses
| AAP Courses | SCS Courses |
|---|---|
| Business English |
3213A: Writing Effectively for Business AND 3213B: Mastering Business Writing (if you select 3213A, you must also complete 3213B to fulfill the requirement) |
| Human Resources | 0987: Human Resources Management |
|
Organizational Behaviour |
|
|
Supervision/Management Studies
|
ELECTIVE courses
| AAP Courses | SCS Courses |
|---|---|
| Technology/Computer Skills |
Student must take one from this group |
| Computer Technology - advanced courses in Excel, Access, etc. | Not available at this time |
| Social Media | 2846: Social Media Strategy |
|
Website Design/Management
|
Not available at this time
|
| Business Operations | Student must take one from this group |
|
Business or Commercial Law
|
2355: Understanding and Managing Conflict AND |
| Economics | 0980: Economics: Introduction |
|
Financial Accounting
|
0984: Accounting: The Fundamentals OR |
|
Marketing
|
0978: Marketing: Introduction OR 2844: Foundations of Digital Strategy & Marketing Managements |
| Psychology | 3198: Persuasion and Negotiation in Business |
| Public relations | 3033: Foundations of Strategic Public Relations |
|
Statistics
|
0081: Quantitative Methods for Business Management
|
| Project/Event Management | Student must take one from this group |
| Event Management | Not available at this time |
| Project Management | 1860: Foundations of Project Management |
Maintain Your Designation/Certification
CCAP graduates must complete a certification renewal process every three years, based on a credits system.
U of T SCS Business and Professional Studies courses may be submitted for consideration towards the accumulation of Professional Development Points (PDP).
For more information, click here or contact the CCAP National Coordinator through email.