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PROCESSING TIMES

With the holiday break behind us, CES has been back to processing applications, and we continue to carry out most business operations remotely. We continue to receive both physical and electronic institutional documents. Please know that the physical institutional documents require digitization, and may take two to four weeks to be processed and matched to your application. This process will not affect your processing time. We appreciate your patience and remain committed to providing quality assessments, transparency, and accountability while minimizing the inconveniences that you are experiencing during this challenging time.

Estimated processing times for Educational Credential Assessment (ECA) Reports:

  • If your application with official institutional documents is being delivered through a secure digital platform: 7 business days from the time all of your supporting documents, including the institutional documents, have arrived electronically. Find out what services qualify as secure digital platforms by visiting this list. This applies to both General and IRCC purpose applications.

Official Institutional Documents received by mail or email (not secure delivery platforms)

  • General Use: 6 weeks from the time all of your supporting documents, including the institutional documents, have arrived at our office.
  • Immigration: 
    • 10 weeks from the time all of your supporting documents, including the institutional documents, have arrived by mail or electronically.
    • Renewing an expired immigration report: 3 weeks
  • Upgrading a General ECA report for Immigration: 4 weeks (conditions apply)

These processing timeframes do not include delivery.

CES continues to carry out most business operations remotely. We continue to receive both physical and electronic institutional documents. Please know that the physical institutional documents require digitization and may take two to four weeks to be processed and matched to your application. This process will not affect your processing time. We appreciate your patience and remain committed to providing quality assessments, transparency, and accountability, while minimizing the inconveniences that you are experiencing during this challenging time.

Please review our Help Centre updates, and contact us for any inquiries.

Click here for guidelines and tips on how to submit digital institutional documents. Before we start the assessment process, our team checks if your application and all required documents are acceptable. The date that we determine your documents are acceptable for assessment becomes the official acceptance date of your application. The estimated processing times are based upon this start date. While we make every effort to provide assessments in a timely manner, each individual application is unique, and some take longer than others to complete.

What affects the processing time?

  • If we need to verify documents with the issuing authority or conduct extensive research, this may increase the processing time. 
  • The processing time may change based on the volume of applications received by CES.
  • The estimated processing times do not include statutory holidays or the University’s year-end closure. These processing times are subject to change without notice.