Terms & Conditions
When you submit your application to CES, please be aware that your application is subject to the following CES terms and conditions.
Inauthentic, Falsified or Fraudulent Documents (False Documents)
Final Awards, Original Documents and Official Documents
Original Documents are documents issued by educational institutions (not copied, photocopied or otherwise reproduced) that bear proper institutional seals and/or authorized signatures. CES does not require original documents and discourages their submission, since documents sent to CES will not be returned.
Official Documents are documents that are issued in a sealed envelope by an educational institution and sent directly to the CES office. Official documents must bear proper seals, authorized signatures and postal markings. Photocopies that have been certified/attested by an institution and sealed can be considered official. Official documents must never be handled by you, someone representing you, or any other third party.
Copies are documents that have been reproduced by photocopy, fax, or electronic scan.
Privacy and Personal Information
CES Service Fees
You will be charged the fees listed on our Service fees page. If we deem that your application is incomplete, we will notify you by email, identify what is missing, and provide a reasonable deadline to complete your application. If you do not provide the missing documents before the deadline, your application and accompanying documents will be destroyed. All CES service fees are final and non-refundable.
CES cannot guarantee that it will be in a position to issue an educational credential assessment report. We will endeavour to do our very best, but if we are not satisfied with the official documents received and cannot obtain information or verification from the institution, a report will not be issued. This includes cases when the documents are found to be fraudulent or falsified.
Visit our processing times page for current estimates. CES might need to contact educational authorities or institutions for information or verification. In this case, it could take longer to process your request. Estimated processing times do not include delivery.
CES Educational Credential Assessment Report
CES educational credential assessment reports are advisory in nature and do not supersede the admission policies of any particular educational institution or the established requirements of any professional association, regulatory body, or government agency.
CES educational credential assessment reports include only academic credentials received through formal education completed at appropriately recognized institutions. Non-formal, short-term, and non-academic qualifications will not be assessed or included in the ECA report.
- A colour photocopy of both sides of your government-issued identification showing your date of birth, with official English or French translation (if applicable)
- A colour photocopy of both sides of the award for each completed degree, diploma or certificate in its original language with official English or French translation (if applicable)
- A colour photocopy of both sides of your academic records (transcripts, statements of marks) for each completed program of study in their original language with official English or French translation (if applicable)
- Official academic records mailed directly to CES from each educational institution listed on your application package.
For detailed information, please check Required Documents by Country of Education. All documents not issued in English or French must be translated into English or French by a professional translation service. In addition, you are required to have each educational institution on your application mail your official academic records directly to CES in a sealed envelope.
Retention and Disposal of Documents