Certificate in Advanced Business Process Management

Today’s business process management body of knowledge and practices are characterized by their focus on the management of change involving the structural redesign of work and of cross-functional business processes, the adoption of the best practices in quality improvements of work processes, and the use of information technology as an enabler of work process design and implementation.

The Certificate in Advanced Business Process Management is a program built on the body of knowledge, conceptual frameworks, methodologies, and the tools and techniques learned in the certificates offered by the School of Continuing Studies in Business Process Management, Project Management, Lean Six Sigma, and Business Analysis. The program consists of six courses taken from these certificates.

Required Courses

SCS 2564 Foundations of Business Process Management
SCS 2565 Tools and Techniques of Business Process Management
SCS 2566 Organizational Aspects of Business Process Management
SCS 1860 Foundations of Project Management
SCS 2379 Foundations of Business Analysis
SCS 2699 Foundations of Quality and Process Excellence

Certificate Benefits

Completing the Certificate in Advanced Business Process Management will provide participants with:

• Comparative advantage in the knowledge acquired about the theory and practice of business process management , and the three other neighbouring and related disciplines of project management, business analysis, and quality and process excellence
• Ability to master the application of contemporary advanced BPM tools including:
  • Base lining business processes and process improvement strategies,
  • Modeling and simulating the change to processes,
  • Analyzing and comparing the various simulations to determine optimal improvements,
  • Selecting and implementing process improvements, and
  • Deploying, controlling and monitoring continuous process improvements.
• Capacity to apply the knowledge, concepts, and tools and techniques of contemporary project management and business analysis to manage projects of business process re-engineering
• Ability to apply the knowledge, concepts, and tools and techniques of quality and process excellence to ensure that continuous quality improvement practices are always applied to improved business processes

Please Note: Students have three years from the start date of their first course to complete the certificate.